Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Hernandez

La Quinta,CA

Summary

I have experience with customer service in helping the customer to always being satisfied with there purchase I have experience in helping on the phone talking to customers that need help im willing to learn fast I can offer services as well in child care I have experience im first aid and cpr certified I have work in two day cares part time as a child care assistant

Overview

1
1
year of professional experience

Work History

Childcare Assistant

Hernandez child care
Coachella, California
05.2024 - Current
  • Provided safe, nurturing and stimulating environment for children.
  • Assisted in planning, organizing and implementing age appropriate activities to encourage learning.
  • Maintained accurate records of daily attendance and other related information.

Box Office Associate

Indian Wells Tennis Garden
La Quinta, California
01.2024 - 03.2024
  • Greeted customers and provided information regarding ticketing services.
  • Assisted in resolving customer inquiries and complaints in a timely manner.
  • Processed cash, credit card and check payments for tickets purchased.
  • Managed the box office phone line and responded to incoming calls promptly.

Education

High School Diploma -

Horizon School
La Quinta, CA
06-2023

Skills

  • Computer skills
  • Customer service
  • Front desk
  • Cashier in box office
  • Patient
  • Behavior management
  • Meal preparation
  • Parent Communication
  • Playful with children
  • FLUENT IN SPANISH
  • Friendly
  • Punctual
  • First aid certificate
  • Telephone management
  • Quick Learner
  • Ticket Sales
  • Cleaning and sanitization
  • Seating availability guidance

Timeline

Childcare Assistant

Hernandez child care
05.2024 - Current

Box Office Associate

Indian Wells Tennis Garden
01.2024 - 03.2024

High School Diploma -

Horizon School
Melanie Hernandez