Melanie Hillman
Surprise,AZ
Summary
Dynamic RN with extensive experience at Star Surgery Center, excelling in patient safety and care coordination. Proven ability to enhance patient satisfaction through compassionate support and effective communication. Skilled in medication administration and critical thinking, ensuring high-quality outcomes in fast-paced environments. Committed to fostering teamwork and continuous improvement in nursing practices.
Overview
30
30
years of professional experience
2
2
Certification
Work History
RN Staff Nurse
Star Surgery Center
07.2023 - Current
- Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
- Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
- Provided compassionate and empathetic support to patients and their families during difficult situations.
- Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
- Implemented effective time-management strategies to optimize productivity while maintaining high-quality patient care standards.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Staff Relief Charge Nurse PACU/ House Supervisor
Banner Del E. Webb Medical Center
03.2017 - 07.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Participated in team-building activities to foster teamwork and collaboration.
- Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
- Supported the professional development of team members by regularly sharing best practices, encouraging ongoing learning, and promoting a culture of continuous improvement.
- Implemented innovative problem-solving techniques during challenging situations, resulting in swift resolution of issues without compromising quality standards.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Managed patients recovering from medical or surgical procedures.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Education
Bachelor of Science - Nursing
Comm Hosp Sch of Nrsg/ Central State University
Springfield, OH03-2002
Diploma - Registered Nursing
Community Hospital School of Nursung
Springfield, OH05-1978
High School Diploma -
Troy High School
Troy, Ohio06-1975
Skills
- Advanced cardiovascular life support (ACLS)
- Clinical judgment
- Geriatric nursing
- Patient safety
- Intake and discharge
- Patient education
- Medication administration
- Family education
- Care planning
- Critical thinking
- Patient condition monitoring
Certification
BCLS
ACLS
Accomplishments
- Collaborated with team of 20 in the development of quality improvement/patient satisfaction projects.
- Supervised team of 20 staff members.
- Achieved superior results by completing daily workload with accuracy and efficiency.
- Achieved excellent patient satisfaction through effectively helping with daily care and patient assignments.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
RN Staff Nurse
Star Surgery Center
07.2023 - Current
Staff Relief Charge Nurse PACU/ House Supervisor
Banner Del E. Webb Medical Center
03.2017 - 07.2023
Bachelor of Science - Nursing
Comm Hosp Sch of Nrsg/ Central State University
Diploma - Registered Nursing
Community Hospital School of Nursung
High School Diploma -
Troy High School
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