MELANIE HOPKINS
Maplewood
Summary
Dynamic Executive Assistant with extensive experience at S&P Global, excelling in travel coordination and event planning. Proven ability to enhance team engagement through effective interpersonal communication and leadership. Adept at managing complex calendars and executing timely expense reports, ensuring seamless operations and support for senior executives.
Overview
20
20
years of professional experience
Work History
Executive Assistant to VP Culture & Engagement
S&P Global
New York
01.2022 - Current
- Coordinated team huddles by assigning leads, preparing agendas and materials, and securing guest speakers to enhance team collaboration.
- Provided support for the Chief People Officer by managing scheduling and communications.
- Schedule and arrange travel and hotel reservations for meetings, conferences and seminars both domestic and international.
- Provided executive support to Global Head of Workforce Planning and team, ensuring effective operations and communication.
- Executed expense reports within established timelines.
- Supported PRG events and facilitated preparation for global volunteer activities to promote engagement.
Executive Assistant to the Chief Commercial Office
S&P Global
New York
07.2016 - 12.2021
- Coordinated executive schedules and managed calendar appointments to optimize time for strategic initiatives.
- Scheduled appointments for the executive with external parties such as vendors or suppliers.
- Scheduled and arranged travel and hotel reservations for meetings, conferences, and seminars to facilitate seamless attendance.
- Executed expense reports accurately and on time, ensuring compliance with budgetary guidelines.
- Assisted in planning corporate events and team-building activities seamlessly.
- Planned and executed team offsite events to foster collaboration and team building.
- Monitored incoming emails and responded accordingly in a timely manner.
- Answered telephone calls from customers or clients providing assistance where necessary.
Executive Assistant to CFO of Ratings
S&P Global
New York
10.2014 - 06.2016
- Managed executive calendars and scheduled appointments efficiently.
- Coordinated complex calendar of appointments, meetings, and travel arrangements for executive team.
- Assisted President of ratings by managing key administrative tasks as second chair.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Processed expense reports accurately and within deadlines.
- Maintained confidential files and organized sensitive documents securely.
- Monitored incoming emails and responded accordingly in a timely manner.
- Assisted in organizing conferences, seminars, and other events.
- Managed the executive sports tickets for Ratings.
Executive Assistant to Chief Compliance Officer
S&P Global
New York
06.2008 - 09.2014
- Managed executive calendar, scheduling meetings to optimize senior leadership's time and priorities.
- Coordinated travel arrangements and itineraries, ensuring seamless logistics for global business trips.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Organized company events and team-building activities for staff engagement.
- Facilitated cross-department communication to align projects and enhance collaboration.
- Maintained confidential files and documents in compliance with company policies.
- Monitored incoming emails and responded accordingly in a timely manner.
Administrative Assistant
Kelly Services – McGraw Hill Companies
New York
08.2006 - 05.2008
- Coordinated travel logistics, managed T&E expense reports, tracked vacation time, ordered supplies, developed a spreadsheet for tracking laptops issued to consultants, and monitored invoice payments to ensure operational efficiency.
- Tracked Help Desk calls, assessed quality, and led weekly conference calls with supervisors in Chennai, India to address issues and implement improvement strategies.
- Created a worksheet compiling employee complaints regarding Help Desk and contacted them to apologize for unsatisfactory experiences, fostering a culture of accountability.
Education
Associate Degree - Liberal Arts: Social Science/Human Services
LaGuardia Community College
Long Island City, New York06-2001
Skills
- Executive support
- Office management
- Travel coordination
- Calendar management
- Program coordination
- Cross-functional collaboration
- Microsoft Office Suite
- Problem solving
- Leadership
- Interpersonal communication
References
Furnished upon request
Special Achievement
State Board Certificate as a Physical Therapist Aide
Timeline
Executive Assistant to VP Culture & Engagement
S&P Global
01.2022 - Current
Executive Assistant to the Chief Commercial Office
S&P Global
07.2016 - 12.2021
Executive Assistant to CFO of Ratings
S&P Global
10.2014 - 06.2016
Executive Assistant to Chief Compliance Officer
S&P Global
06.2008 - 09.2014
Administrative Assistant
Kelly Services – McGraw Hill Companies
08.2006 - 05.2008
Associate Degree - Liberal Arts: Social Science/Human Services
LaGuardia Community College