Melanie Hutchison
Oakland,IA
Summary
Experienced software quality assurance tester with several years of dealing with testing and support in both desktop and web-based environments. Analyzed pre- and post-development applications to isolate and resolve performance errors through cooperation with development and technical support teams. Dedicated to superior debugging services through exceptional communication, prompt and precise diagnosis and effective solutions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Trust and Safety Analyst
Accenture
Omaha, NE
08.2022 - Current
- Ensured that all user-generated content adheres to the company's terms of service agreement.
- Reviewed content for accuracy and compliance with company standards, utilizing knowledge of applicable laws and regulations.
- Analyzed account information for trends that could indicate fraudulent activity or potential risks.
Paraprofessional
Council Bluffs Community Schools
Council Bluffs, Iowa
11.2020 - 04.2022
- Supervised students on school grounds and on field trips.
- Worked one-on-one with students to reinforce their learning of materials.
- Supported general education teachers by providing instructional assistance as needed.
Software Quality Assurance Analyst
DATEV eG
Nuremberg, Germany
04.2011 - 06.2019
- Established metrics to track trends in quality assurance processes over time.
- Analyzed business requirements and design documents for completeness and testability.
- Developed comprehensive test plans, scenarios, cases, and data for various testing activities.
- Executed test cases and scripts, captured results, and generated detailed reports.
- Researched emerging tools and technologies for potential integration into quality assurance practices.
- Collaborated throughout all stages of systems development life cycle, from requirements gathering to production releases.
Student Trainee
DATEV eG
Nuremberg, Germany
08.2009 - 03.2011
- Executed functional tests and performed exploratory testing to evaluate product performance.es.
- Supported staff on special assignments in software testing and bug tracking.
- Installed and configured new equipment, including operating software and peripheral devices.
Education
Bachelor of Science - Business Administration
University of Bamberg
Germany 09-2011
Skills
- Attention to detail
- Problem solving
- Content moderation
- Fraud detection
- Test planning and case development
- Test data management
- Software development lifecycle
- Team collaboration
Languages
German
Native/ Bilingual
Certification
- SQL Essential Training
- Google Data Analytics Certificate
- LambdaTest Software Testing Professional Certificate
Timeline
Trust and Safety Analyst
Accenture
08.2022 - Current
Paraprofessional
Council Bluffs Community Schools
11.2020 - 04.2022
Software Quality Assurance Analyst
DATEV eG
04.2011 - 06.2019
Student Trainee
DATEV eG
08.2009 - 03.2011
Bachelor of Science - Business Administration
University of Bamberg
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