Melanie Jarvis

Provided DOT / Non Dot Testing

Pre Employment Testing

Suspicion Testing

Instant Testing

Mobile Service Company

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Providing Excellent Customer Service
• Answered constant flow of customer calls with minimal wait times.
• Consulted with outside parties to resolve discrepancies and create expert solutions.
• Responded proactively and positively to rapid change.
• Exhibited high energy and professionalism with clients and staff.
• Delivered prompt service to prioritize customer needs.
• Trained new personnel regarding company operations, policies and services.
• Answered average of several calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.