MELANIE JOHNS
Cleveland,TX
Summary
Highly motivated and committed Certified Medical Assistant with a proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring a medical background and eager to team build in an environment supportive to utmost patient care and professional understanding.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant, Surgery Coordinator
Texas Surgical Care
10.2019 - 10.2020
- Maintained liquid carbon tanks, autoclaving & properly documenting surgical instruments & sterilization,
- emergency procedures, understanding how to adaptable in high stress situations,
- regularly compliant with NHA certification for CCMA, years experience of charting clinical documentation, CPR/BLS Certified, patient-focused care
- Followed closely on changing laws from TBM & TBP
- Followed protocol & handled challenges with quality care
Surgical Assistant/Lead Medical Assistant
Bayfront Health
03.2021 - 03.2022
- Worked as a surgical assistant and lead MA for a high volume primary care clinic, performed patient nursing visits such as suture removals, wound bandage changes, PT/INR, A1C, and typical urine analysis,
- enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- educated patients about medications, procedures and care plan instructions, directed patients to exam rooms, fielded questions and prepared for physician examinations, conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy,
- clarified physicians' orders, answering questions thoroughly
- called and faxed pharmacies to submit prescriptions and refills
- sanitized, restocked and organized exam rooms and medical equipment, kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted,
- conducted monthly and quarterly inventory of supplies using facility cost reporting records,
- performed or scheduled preventive maintenance on equipment to promote longevity of use
- prepared/scheduled patients for X-rays, electrocardiograms, suture removals and dressing changes, explained procedures to patients to reduce anxieties and increase patient cooperation
- performed clerical duties, such as word processing, data entry, answering phones and filing, collected all pertinent data and calculations to aid physicians in interpreting results
- collaborated with medical and administrative personnel to maintain a patient-focused, engaging and compassionate environment
Certified Clinical Medical Assistant
North Port Physician Group
09.2018 - 09.2019
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions, collected and documented patient medical information such as vital signs, past medical history, social history,
- Quality controlled medical equipment and apparatuses & testing by CLIA guidelines
- Obtained client medical history, including medication information, symptoms and allergies, assisted with routine checks and diagnostic testing by collecting and processing specimens
- conducted monthly and quarterly inventory of supplies using facility cost reporting records
- educated patients by providing medication and diet counseling and clarifying physicians' orders, answering all patient’s questions thoroughly,
- assisted various types of exams and other special sterile procedures.
Receptionist and Front
01.2011 - 01.2013
- Part-time receptionist, greeting incoming patients, keeping written track of incoming telephone calls, and filing, physically took supplies and equipment to the other two offices of the practice between busy orthopedic clinics, trained in the use of the business office machines and protocols of the front office, developed excellent telephone and messaging skills, maintained files regarding appointments and insurance as an office assistant, HIPPA and EMR training.
Education
Medical Terminology, Anatomy & Physiology I & II W
Southern Technical College
12.2017
Skills
- Being experienced in various aspects of the clinical and administrative support I possess excellent interpersonal skills I express a high level of positive energy I approach people with understanding and listening
- Specimen collection and analysis
- Infection control and aseptic procedures
- Medical billing and coding
- Experience with venipuncture
- Monitoring patient progress or regression
- Therapeutic procedures
- Completing and documenting an accurate Review of Systems
Certification
CCMA
Timeline
Surgical Assistant/Lead Medical Assistant
Bayfront Health
03.2021 - 03.2022
Medical Assistant, Surgery Coordinator
Texas Surgical Care
10.2019 - 10.2020
Certified Clinical Medical Assistant
North Port Physician Group
09.2018 - 09.2019
Receptionist and Front
01.2011 - 01.2013
Medical Terminology, Anatomy & Physiology I & II W
Southern Technical College
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