Melanie Joyner
Murfreesboro,TN
Summary
Retail and food service leader with experience managing multi-concept operations, labor scheduling, budget control, and team development. Brings a record of improving sales, reducing wait times, supporting brand standards, and maintaining safety compliance through audits, training, and strong vendor coordination.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Retail Location Brand Manager
Aramark
Murfreesboro, Tennessee
10.2023 - Current
- Achieved award for excellence in driving sales while reducing wait times and carrying the brand standard for Chick-fil-A.
- Coordinated successful marketing initiatives with external partners and vendors to enhance brand visibility.
- Captured customer insights to improve understanding of brand experience and inform strategic decisions.
- Brand objectives supported through careful budget control and resource use.
- Multi-concept restaurant operations managed across Subway, Twisted Taco, and Chick-fil-A.
- Implemented Base Schedule tool, Labor Scheduling tool, and Expense Budget tools to achieve organizational goals for operational excellence.
- Developed lead food service workers across multiple locations to elevate service quality in retail venues.
- Led safety initiatives across district locations, including leading campus safety training, weekly audits, and PPE management.
Chef Manager
The Lazy Gator
Ruskin, Florida
06.2021 - 05.2022
- Ensured compliance with local health department regulations regarding safe food preparation and storage practices.
- Managed ordering process from suppliers to ensure consistent stock levels.
- Reduced food waste by accurately ordering necessary amounts of ingredients.
- Verified daily prep lists to confirm correct amount of prepared products.
- Fostered teamwork among employees through consistent collaboration and support.
Saut Chef
Sunset Bar and Grill
Ruskin, Florida
10.2020 - 05.2021
- Implemented cost-saving measures that upheld quality standards in food production.
- Created visually appealing plate presentations for diverse dishes.
- Managed multiple tasks simultaneously while remaining calm under pressure to ensure smooth kitchen operations.
- Maintained kitchen equipment through daily cleaning and knife sharpening to ensure optimal performance.
Chef Manager
Hooks Bar and Grill
Ruskin, Florida
06.2018 - 10.2020
- Coordinated daily operations of a busy kitchen, optimizing workflow and maintaining high standards of organization.
- Trained new staff on kitchen operations and food prep standards, ensuring adherence to quality and safety guidelines.
- Maintained accurate inventory of all food items, supplies and equipment to ensure efficient operations.
- Fostered teamwork among employees through collaboration and support, enhancing team morale and productivity.
- Demonstrated ability to work well under pressure in a high-volume restaurant setting.
General Manager
Dollar General
Ruskin, Florida
05.2014 - 09.2016
- Cultivated strategic partnerships with vendors and suppliers to enhance service delivery.
- Managed profit goals against budget and prior year, ensuring controllable costs remained within budgetary limits.
- Developed strategies to improve operational efficiency, reduce costs and maximize profitability.
- Monitored store performance and identified opportunities for improvement.
- Recruited team members to maintain adequate staffing levels.
- Directed recruitment efforts, hiring qualified personnel while maintaining diversity objectives.
- Evaluated team member performance through formal reviews, facilitating promotions and terminations based on merit.
Chef Manager
Restaurant Eidelweiss
Bradenton, Florida
- Demonstrated excellent organizational skills in managing the daily operations of a busy kitchen environment.
- Supervised kitchen staff to ensure adherence to recipe specifications and quality standards.
- Ensured compliance with local health department regulations regarding safe food preparation and storage practices.
- Maintained accurate inventory of food items, supplies, and equipment to support operational efficiency.
- Fostered teamwork among employees by encouraging collaboration and providing support to enhance team dynamics.
- Trained new staff in kitchen operations, procedures and food prep standards.
Education
Associate in Arts (A.A.) - Culinary
Hillsborough Community College
Tampa05-2018
Associate in Science (A.S.) - Restaurant Management
Hillsborough Community College
Tampa05-2018
Skills
- Brand management
- Sales tracking
- Product management
- Budget management
- Vendor relations
- Multi unit operations
- Labor scheduling
- Event coordination
- Restaurant operations
- Menu optimization
- Inventory management
- Safety management
- Employee training
- Teamwork and collaboration
Personal Information
Title: Culinary Manager/ Retail Brand Location Manager
Certification
- Chick Fila Licensee Certification
- ServSafe
Timeline
Retail Location Brand Manager
Aramark
10.2023 - Current
Chef Manager
The Lazy Gator
06.2021 - 05.2022
Saut Chef
Sunset Bar and Grill
10.2020 - 05.2021
Chef Manager
Hooks Bar and Grill
06.2018 - 10.2020
General Manager
Dollar General
05.2014 - 09.2016
Chef Manager
Restaurant Eidelweiss
Associate in Arts (A.A.) - Culinary
Hillsborough Community College
Associate in Science (A.S.) - Restaurant Management
Hillsborough Community College