Melanie Khan
MODESTO,CA
Summary
Dynamic professional with proven expertise in elder care and team management, notably at In Home Supportive Services and Long John Silver's. Excelled in enhancing quality of life for clients and driving sales growth through strategic marketing and operational excellence. Skilled in problem-solving and communication, demonstrating a blend of compassionate service and effective leadership.
Overview
19
19
years of professional experience
Work History
Caregiver
In Home Supportive Services
07.2018 - 09.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Assistant General Manager
Long John Silver's
05.2005 - 06.2016
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
High School Diploma -
P.A.C.E
Modesto, CA06-2016
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Flexible schedule and availability
- Verbal and written communication skills
Timeline
Caregiver
In Home Supportive Services
07.2018 - 09.2024
Assistant General Manager
Long John Silver's
05.2005 - 06.2016
High School Diploma -
P.A.C.E
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