Melanie Kiepke

• Assisted in coordinating daily trucking operations and schedules.
• Learned safety protocols and compliance regulations for transportation logistics.
• Supported maintenance of trucks and equipment to ensure operational efficiency.
• Monitored freight movement and assisted with documentation processes.
• Collaborated with drivers to address route challenges and improve delivery timelines.
• Participated in training sessions on logistics software and tracking systems.
• Contributed to inventory management by tracking supplies needed for operations.
• Adapted quickly to changing priorities within fast-paced transportation environment.
• Developed strong relationships with clients, leading to increased repeat business and high levels of customer satisfaction.
• Collaborated with other departments for seamless coordination of logistics operations.
• Managed the daily operations of a trucking fleet, ensuring on-time deliveries and optimal resource allocation.
• Initiated performance evaluations for drivers, establishing clear expectations and promoting accountability.
• Maintained accurate records of driver hours, ensuring compliance with DOT regulations and minimizing risk exposure for the company.
• Conducted regular safety meetings to reinforce best practices and maintain a culture of safety among drivers.
• Handled emergency situations effectively, coordinating resources to resolve issues quickly while maintaining open communication with affected parties.
• Maximized route efficiency by utilizing advanced GPS tracking systems and optimizing delivery schedules.
• Implemented regular vehicle maintenance schedules for improved equipment lifespan and reduced breakdowns on the road.
• Improved team morale with regular recognition of outstanding performance, leading to more motivated employees.

• Coordinated daily dispatch operations to optimize route efficiency and reduce delivery times.
• Monitored driver schedules and compliance with regulations to ensure safety and timely deliveries.
• Managed communication between drivers, customers, and logistics teams to resolve issues promptly.
• Implemented process improvements that increased operational efficiency within the dispatch department.
• Processed paperwork accurately and efficiently to maintain compliance with industry regulations and standards.
• Ensured accurate documentation was maintained at all times by regularly auditing records related to shipments.

Dispatched 18 wheel tank trucks and end Dumps to oilfield well sites.

Communicated with pumpers on their needs for their locations.

Typed the job descriptions into the computer system.

Tracked drivers progress using GPS system.

Audited drivers tickets to insure information was accurate.

Dispatched 18 wheel tank trucks and end dumps to Oil wells, and Rigs .

Entered jobs into computer system.

Audited tickets for accurate information.

Monitored HOS for all drivers.

Monitored trucks through GPS system.

Helped drivers figure out easiest route to location.

Entered job description into computer system to create jobs,

Dispatched 18 wheel tank trucks to oil well sites to pick up loads or complete service work.

Communicated with pumper on their location needs.

Audited tickets and reprojected pick up times for next load using a Scada System.

• Processed ticket sales using point-of-sale systems to ensure accurate transactions.
• Assisted customers with inquiries, resolving issues promptly and efficiently.
• Maintained organized records of transactions and inventory for operational efficiency.
• Collaborated with team members to streamline ticketing procedures and improve customer service.
• Developed strong relationships with repeat customers, fostering loyalty and encouraging return business.
• Utilized company software systems effectively for efficient ticket processing and reporting tasks.

• Supervised receiving operations to ensure accurate inventory management and compliance with safety standards.
• Developed training programs for new staff, enhancing onboarding efficiency and knowledge retention.
• Implemented streamlined processes that reduced receiving times and improved overall workflow efficiency.
• Collaborated with cross-functional teams to resolve discrepancies in inventory records and enhance accuracy.
• Coordinated inventory counts and reconciliations, maintaining integrity of stock levels across the warehouse.
• Unloaded, sorted and stored incoming merchandise.
• Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
• Managed inbound receiving departments.
• Organized storage areas to optimize materials movements and minimize labor hours.
• Gathered and processed merchandise returns.