Melanie Kinanahan
Sacramento,CA
Summary
Dynamic retail professional with a proven track record at Family Thrift, excelling in customer engagement and complaint management. Adept at cash handling and merchandise display, I foster positive relationships while driving sales and enhancing customer satisfaction. Recognized for adaptability and teamwork, I consistently meet targets and contribute to a collaborative environment.
Overview
1
1
Certification
Work History
Retail Sales Associate
Family Thrift
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Free Phones
Assurance Wireless
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Proven ability to learn quickly and adapt to new situations.
- Cultivated interpersonal skills by building positive relationships with others.
- Self-motivated, with a strong sense of personal responsibility.
Education
High School Diploma - General High School, Spanish, Floral Dw
Visions in Education Charter
Citrus Heights, CA05.2002
Skills
- Department reset
- Complaint management
- Product knowledge
- Brand representation
- Truck unloading
- Cash handling
- Merchandise display
- Professional appearance
- Inventory audits
- Trend awareness
- Teamwork
- Point of sale systems
- Stocking and receiving
- Phone etiquette
- Teamwork and collaboration
- Cash register operation
- Customer engagement
Certification
Business, exceptional customer service
Timeline
Retail Sales Associate
Family Thrift
Free Phones
Assurance Wireless
High School Diploma - General High School, Spanish, Floral Dw
Visions in Education Charter
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