MELANIE KNOCKETT
Summary
Dedicated and experienced Master Esthetician & Cosmetology Instructor with over ten years specializing in hair care, relaxation facial services, anti-aging treatments, hydration therapies, and acne management. Proven ability to deliver high-quality education and practical training, fostering the development of skilled and confident beauty professional. Adept integrating industry best practices with innovative techniques to enhance student learning and client satisfaction.
Overview
13
13
years of professional experience
Work History
Master Esthetician & Cosmetology Instructor
EMPIRE BEAUTY SCHOOL
10.2020 - Current
- Conduct Comprehensive training in hair care, relaxations facials, anti-aging treatments, hydration therapies, and acne management for aspiring beauty professionals
- Develop and implement educational curricula, incorporating both theoretical knowledge and practical application
- Utilize hands-on demonstrations to teach advanced techniques and ensure mastery of industry standards
- Mentor and support students, providing constructive feedback and fostering a positive learning environment
- Stay updated on industry trends and incorporate innovative practices into the curriculum to keep students ahead of market demands
LEAD MASTER ESTHETICIAN
MASSAGE LUXE SPA
06.2018 - 09.2022
- Provided a range of esthetic services including advanced facial treatments, skin care, and personalized client consultations
- Specialized in anti-aging, hydration, and acne treatments, delivering effective solutions tailored to individual client’s needs
- Maintained high standards of hygiene and safety, ensuring professional and welcoming environment
- Educated clients on skincare regimens and post-treatment care to enhance results and satisfaction
Client Relationship Manager
BOSLEY GROUP HCFM
09.2016 - 06.2018
- Assisted in developing promotional materials and special offers to attract and retain clients
- Participated in ongoing professional development to stay current with new techniques and products
- Worked closely with internal teams, including sales, marketing, and product development, to ensure seamless delivery of services and exceed client expectations
- Collaborated with clients to understand the unique needs, tailoring solutions, and services to align with their objectives
Salon Manager
DILLARDS AVEDA SALON & SPA
03.2012 - 09.2016
- Built and maintained strong client relationships through exceptional service, personalized follow-ups, and loyalty programs, enhancing client satisfaction and encouraging repeat visits
- Conducted regular training and developing sessions for staff on new techniques, customer service excellence, and knowledge, which improved service quality and staff competency
- Implemented new customer service protocols and personalized treatment plans leading to a 25% increase in client retention and 30% in positive customer reviews
Education
Master Esthetician -
Chrysm Institute of Esthetics
Virginia Beach, VA01.2020
Esthetician -
Chrysm Institute of Esthetics
Virginia Beach, VA01.2018
Cosmetology Instructor License - Education
Advance Institute of Cosmetology
Portsmouth VA01.2012
Associate of Science - Business Administration And Managment
Everest College
Chesapeake, VA01.2012
Medical - Medical Assisting
Norfolk Technical Center
Norfolk, VA01.2004
Cosmetology -
Norfolk Technical Center
Norfolk, VA01.2002
Skills
- Advanced Hair Care Techniques
- Anti-Aging and Hydration Treatments
- Relaxation Facial Services
- Educational Program Development
- Acne Treatments
- Student Engagement and Mentorship
- Client Consultation and Service Excellence
- Industry Trends and Best Practices
Accomplishments
Chrysm Institute of Esthetics- Graduated with high honors
Dillard's Aveda Salon- Promoted from Master Stylist to Salon Manager
Everest College -Awarded Dean List and Presidents List. Graduated with 3.45
Norfolk Technical Center- Granted Scholarship for an additional trade due to excellent Academics in Cosmetology
Timeline
Master Esthetician & Cosmetology Instructor
EMPIRE BEAUTY SCHOOL
10.2020 - Current
LEAD MASTER ESTHETICIAN
MASSAGE LUXE SPA
06.2018 - 09.2022
Client Relationship Manager
BOSLEY GROUP HCFM
09.2016 - 06.2018
Salon Manager
DILLARDS AVEDA SALON & SPA
03.2012 - 09.2016
Master Esthetician -
Chrysm Institute of Esthetics
Esthetician -
Chrysm Institute of Esthetics
Cosmetology Instructor License - Education
Advance Institute of Cosmetology
Associate of Science - Business Administration And Managment
Everest College
Medical - Medical Assisting
Norfolk Technical Center
Cosmetology -
Norfolk Technical Center
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