Melanie Lloren
Desert Hot Springs,CA
Summary
Dynamic RN Case Manager with extensive experience at Eisenhower Health, excelling in chronic disease management and care coordination. Proven ability to enhance patient outcomes through interdisciplinary collaboration and effective communication. Advocated for patient rights while streamlining discharge planning, ensuring seamless transitions to community resources. Committed to fostering resilience in patients facing complex health challenges.
Overview
22
22
years of professional experience
Work History
RN Case Manager
Eisenhower Health
Rancho Mirage, CA
09.2012 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
Charge RN
Victor Valley Global Medical Center
Victorville, CA
07.2007 - 10.2012
- Assisted physicians in conducting psychiatric evaluations by gathering relevant medical history information from patients or caregivers when necessary.
- Improved patient satisfaction by implementing evidence-based practices in behavioral health nursing.
- Streamlined nursing documentation, ensuring accuracy and compliance with regulatory requirements.
- Provided clinical supervision to assigned nursing staff members, offering guidance on complex cases and fostering a culture of accountability within the unit.
- Coordinated discharge planning efforts with case management staff to facilitate smooth transitions of care from hospitalization to community-based services.
- Evaluated nursing care plans regularly to ensure alignment with current patient needs and adjust interventions as required.
- Conducted ongoing performance evaluations for nursing staff members, addressing areas of concern and providing constructive feedback for professional growth.
Medical-Surgical RN
Arrowhead Regional Medical Center
Colton, CA
06.2006 - 07.2007
- Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in multidisciplinary rounds, contributing valuable insights from a nursing perspective to improve overall patient management strategies.
- Enhanced patient safety through vigilant monitoring and assessment of vital signs, lab values, and symptoms.
- Educated patients on disease processes, treatment options, self-care techniques, and medications to promote informed decisionmaking.
- Performed comprehensive physical assessments on newly admitted patients to establish baseline data for ongoing care planning.
- Utilized critical thinking skills when managing complex cases involving multiple comorbidities or rapidly changing clinical situations.
RN Floor Nurse
St Mary's Hospital and Medical Center
Apple Valley, CA
06.2003 - 07.2006
- Utilized Software to document nursing assessments, treatments, medications and discharge instructions.
- Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
- Promoted a safe environment by consistently adhering to infection control policies and procedures.
- Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
- Strengthened relationships between patients, families, and healthcare providers through clear communication and active listening skills.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
- Examined and treated patients' injuries and pressure wounds to promote healing.
- Established compassionate environment by providing psychological, emotional and spiritual support to patients and families.
Education
Master Nursing Informatics - Informatics
West Coast University
North Hollywood, CA05.2022
Bachelor Of Nursing - Nursing
West Coast University
North Hollywood, CA04.2014
Associate Degree In Nursing - Nursing
Victor Valley College
Victorville, CA12.2002
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Care coordination
- Clinical assessment
- Community resources
- Interdisciplinary collaboration
Accomplishments
Oncology certification
Charge nurse
Telemetry certification
Nih certification
Timeline
RN Case Manager
Eisenhower Health
09.2012 - Current
Charge RN
Victor Valley Global Medical Center
07.2007 - 10.2012
Medical-Surgical RN
Arrowhead Regional Medical Center
06.2006 - 07.2007
RN Floor Nurse
St Mary's Hospital and Medical Center
06.2003 - 07.2006
Master Nursing Informatics - Informatics
West Coast University
Bachelor Of Nursing - Nursing
West Coast University
Associate Degree In Nursing - Nursing
Victor Valley College
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