Melanie Lorgeoux
Satellite Beach,FL
Summary
Dynamic Communications Manager with 12 years progressive career across both internal and external communications. Offering excellent management and organizational skills to coordinate multiple, concurrent projects. Adept in creating and implementing effective communication strategies. Collaborative and committed to nurturing relationships with stakeholders, media and clients. Hardworking and passionate with strong organizational skills. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Household Manager
Household
07.2022 - Current
- Anticipated the household's needs and proactively addressed them to minimize disruptions or inconveniences.
- Performed cleaning and organization duties.
- Scheduled appointments for medical, dental, and self-care needs.
- Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
- Coordinated travel arrangements for family vacations, business trips, or special events to ensure seamless experiences.
Marketing and Communication Manager
Insiteo
02.2021 - 06.2022
- Drove content marketing campaign and editorial calendar to deliver high-quality content and optimize performance.
- Increased website traffic by optimizing SEO strategies and utilizing Google Analytics for monitoring performance.
- Optimized search engine rankings through keyword research implementation and ongoing monitoring of web analytics.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
Web Project Manager
Horizon Web
02.2017 - 01.2021
- Improved site visibility by conducting regular audits of meta tags, URLs, headings, and other on-page elements.
- Coordinated with developers to resolve technical issues, maintaining optimal site functionality.
- Monitored web analytics to identify trends and inform data-driven decisions for site improvements.
- Increased online traffic through effective search engine optimization strategies and keyword research.
- Enhanced website user experience by implementing responsive design and optimizing navigation.
Marketing and Communication Manager
Eurostat Group
01.2015 - 12.2017
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Streamlined internal communication processes for improved employee engagement and productivity.
- Organized successful events such as conferences and product launches that contributed to increased brand recognition and customer loyalty.
Communication Officer
Thales Avionics
01.2012 - 09.2014
- Managed content across multiple platforms for widest audience reach.
- Collaborated with designers and developers to deliver on-brand content in alignment with brand vision.
- Established best practices for internal communications by staying up-to-date on industry trends and incorporating new ideas into the organization's strategy.
- Assisted human resources department in developing employee communication strategies that fostered a positive work environment and strong company culture.
- Managed company intranet content, ensuring timely updates and relevance to the target audience.
- Collaborated with design team to ensure visual elements of marketing materials aligned with brand guidelines and effectively communicated key messaging.
Marketing and Communication Manager
Sogeclair
09.2009 - 08.2012
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated schedules and timelines for events.
- Increased event attendance by strategically marketing and promoting events through various channels.
- Created engaging visual materials such as invitations, programs, banners, signage to promote consistent branding across all aspects of the event experience.
- Coordinated logistics for large-scale events, including venue selection, catering arrangements, transportation services, and accommodations for guests.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Customer Service Officer
Fnac
01.2004 - 12.2009
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
Education
Master Degree - Marketing And Communication
ICD Business School
France 06.2012
Skills
- Budget Management
- Project Management
- Event Planning
- Internal Communications
- Corporate Communications
- Web Analytics
- Media Relations
- Content Development
- Website Maintenance
- Guest Relations
- Schedule Management
- Responsive Web Design
- Digital Marketing Strategy
- Search Engine Optimization
Languages
English
Professional Working
French
Native or Bilingual
Timeline
Household Manager
Household
07.2022 - Current
Marketing and Communication Manager
Insiteo
02.2021 - 06.2022
Web Project Manager
Horizon Web
02.2017 - 01.2021
Marketing and Communication Manager
Eurostat Group
01.2015 - 12.2017
Communication Officer
Thales Avionics
01.2012 - 09.2014
Marketing and Communication Manager
Sogeclair
09.2009 - 08.2012
Customer Service Officer
Fnac
01.2004 - 12.2009
Master Degree - Marketing And Communication
ICD Business School