Melanie Madrid
Birmingham,AL
Summary
Professional with a proven track record at Melt Hoover, enhancing team performance through innovative training programs and streamlined inventory management. Skilled in customer relations and team leadership, I successfully improved client satisfaction by analyzing feedback and implementing service enhancements. Committed to fostering a collaborative and efficient work environment.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Melt Hoover
12.2019 - 11.2024
- Developed and implemented training programs to enhance team performance and operational efficiency.
- Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
- Coordinated cross-departmental communication to ensure alignment on project timelines and objectives.
- Analyzed customer feedback to identify service improvement opportunities, enhancing overall client satisfaction.
Daycare Teacher
Heritage Preschool
11.2024 - Current
- Developed and implemented age-appropriate lesson plans to enhance children's cognitive and social skills.
- Facilitated engaging activities fostering creativity and teamwork among preschool children.
- Monitored and assessed child development, providing feedback to parents on progress and areas for improvement.
- Established a safe and nurturing environment, ensuring compliance with health and safety regulations.
- Collaborated with staff to create an inclusive curriculum that accommodates diverse learning needs.
Education
High School Diploma -
Hueytown High School
Hueytown, AL05.2023
Skills
- Time management
- Child safety
- Cleaning and sanitation
- Lesson planning
- Customer service
- Money handling
- Team leadership
- Problem-solving
- Customer relations
- Team motivation
Languages
Spanish
Native or Bilingual
Timeline
Daycare Teacher
Heritage Preschool
11.2024 - Current
Assistant Manager
Melt Hoover
12.2019 - 11.2024
High School Diploma -
Hueytown High School