Melanie Maples
Eugene,OR
Summary
Mental health program manager and therapist professional; experience working in fast-paced environment demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet; committed to superior client service as well as helping families and individuals to better themselves. Confident and poised in interactions with individuals at all levels with nonjudgmental attitude. Detail-oriented and resourceful in completing projects and documentation; proficient in medical terminology, able to multi-task effectively.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Reclaimed Life Counseling Owner
Reclaimed Life LLC
Eugene, OR
10.2024 - Current
- Managed daily operations and scheduling for reclaimed materials sourcing.
- Ensured compliance with local, state, and federal regulations.
- Conducted individual therapy sessions to address client needs and challenges.
- Developed personalized treatment plans based on client assessments and feedback.
- Maintained accurate client records to ensure compliance with regulatory standards.
- Provided crisis intervention services to manage acute emotional distress in clients.
- Developed individualized therapeutic interventions based on diagnosis and best practices in the field of mental health counseling.
Associate Director of Co-Occurring Women’s Residential Programs
Willamette Family Treatment Services
Eugene, OR
12.2018 - Current
- Led integrated teams of therapists, skill builders, and medical staff in co-occurring residential programs (27–60 clients).
- Provided clinical supervision to QMHPs, QMHAs, and MSW interns; maintained supervision logs and ensured compliance.
- Delivered individual therapy (CBT, DBT, trauma-focused), crisis interventions, and assessments in-person and via telehealth.
- Directed program development, staff training, and strategic planning for mental health and substance use services.
- Coordinated outreach and community resource connection.
- Conducted data analysis, system reviews, and troubleshooting to improve service efficiency and outcomes.
- Fostered a collaborative, culturally responsive team environment through regular meetings and cross-functional leadership.
Licensed Clinical Social Worker/Therapist
FJORD Counseling
Eugene, OR
11.2023 - 10.2024
- Delivered therapy services within private practice environment.
- Conducted mental health assessments and diagnosed mental health disorders.
- Developed collaborative and comprehensive treatment plans for clients.
- Maintained active caseload to ensure consistent client support.
- Facilitated crisis intervention services during critical situations.
Community Worker
Los Angeles County Department of Mental Health
Palmdale, CA
02.2017 - 12.2018
- Facilitated access to mental health services for diverse community populations.
- Conducted outreach to identify individuals needing mental health support.
- Established trust with clients through active listening and empathetic communication.
- Educated community members on available mental health resources.
- Responded promptly to crises, employing de-escalation and intervention techniques.
- Coordinated with law enforcement and emergency services for individual safety.
- Empowered clients to engage actively in their treatment processes.
- Advocated for clients' rights within the mental health system.
Wraparound Case Manager/Parent Partner
TESSIE CLEVELAND
Palmdale, CA
12.2015 - 02.2017
- Delivered in-home and community services, enabling families to achieve self-sufficiency goals.
- Trained caregivers in interventions and coping skills for daily living challenges.
- Established partnerships with local agencies and community resources.
- Maintained progress notes documenting child and family advancements.
- Participated in weekly CFT meetings discussing family progress with the wraparound team.
- Built strong client relationships through effective communication and support.
- Oversaw quality clinical service delivery, ensuring agency policy compliance.
- Conducted quality assurance for DMH and DCFS client records, identifying improvement areas.
Regional Lead Parent Partner
LA COUNTY DCFS PARENTS IN PARTNERSHIP
Lancaster, CA
08.2011 - 02.2016
- Facilitated collaboration between parents/guardians and DCFS child welfare processes.
- Aided families to maintain a safe environment for children at home.
- Attended family team meetings focused on safety plans and intervention strategies.
- Motivated parents to engage actively in treatment planning for their children.
- Supervised office operations, data management, and staff training initiatives.
Education
Master’s in social work -
Brandman University
Eugene, OR08.2021
Bachelors in Social Work -
Brandman University
Lancaster, CA10.2019
Associates in Liberal Arts - Social and Behavioral Sciences
Antelope Valley College
Lancaster, CA01.2016
Medical Assistant Certificate with Honors - Medical Assistant
Glendale Career College
Glendale, CA01.1996
High School Diploma -
Allen F. Daily High School
Glendale, CA01.1996
Skills
- Stakeholder engagement
- Workforce planning
- Strategic projects
- Crisis management
- Performance evaluations
- Program development
- Data collection
- Team collaboration and leadership
- Strategic leadership
- Diversity and inclusion initiatives
- Process improvement
- Therapeutic interventions
- Key relationship management
- Project methodology
- Fiscal oversight
- Clinical supervision
Certification
- LCSW License, L11678
- CADC-III Certified Alcohol and Drug Counselor, 23-07-30077
- QMHPC Certification, 22-QMHPC-001158
- Domestic Violence Peer Advocate Certificate
- CPR/First Aid Certified
- Medical coding and billing certificate
Awards
- Los Angeles County DCFS ALL STARS Directors Employee Recognition Award Outstanding team staff award
- Phi Alpha Honor Society-Social work
Timeline
Reclaimed Life Counseling Owner
Reclaimed Life LLC
10.2024 - Current
Licensed Clinical Social Worker/Therapist
FJORD Counseling
11.2023 - 10.2024
Associate Director of Co-Occurring Women’s Residential Programs
Willamette Family Treatment Services
12.2018 - Current
Community Worker
Los Angeles County Department of Mental Health
02.2017 - 12.2018
Wraparound Case Manager/Parent Partner
TESSIE CLEVELAND
12.2015 - 02.2017
Regional Lead Parent Partner
LA COUNTY DCFS PARENTS IN PARTNERSHIP
08.2011 - 02.2016
Master’s in social work -
Brandman University
Bachelors in Social Work -
Brandman University
Associates in Liberal Arts - Social and Behavioral Sciences
Antelope Valley College
Medical Assistant Certificate with Honors - Medical Assistant
Glendale Career College
High School Diploma -
Allen F. Daily High School
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