Melanie Marshall
West Babylon,NY
Summary
Experienced communications professional with a reputation for fostering top-tier service and guiding high-performing teams through collaborative support. Empowering leader with strong communication abilities and a commitment to employee well-being. Demonstrated proficiency in team management, emotional intelligence, fostering a positive work atmosphere, and delivering outstanding outcomes. Proven expertise in organizational skills and leadership.
Overview
11
11
years of professional experience
Work History
Administrative Coordinator
SUNY Farmingdale
Farmingdale, NY
02.2023 - Current
- Gathered, entered and updated data to maintain departmental records and databases.
- Developed successful filing system to increase ability to retain and recover documents, reports and records.
- Composed and edited complex and sensitive correspondence, reports and documents.
- Worked with finance department to file receipts and reimbursements.
- Summarized and analyzed data from sources to create detailed documents, reports and high-level presentations.
- Maintained accurate invoice summaries and collection records to enhance monitoring of billing and cash inflows.
- Developed and documented business processes and accounting policies to maintain and strengthen internal controls.
- Completed budget plans for approval and submission by managerial staff.
Assistant Manager and Server
Hooters of Farmingdale
07.2016 - Current
- Handle money and manage scheduling of employees
- Maintain inventory counts and ordering
- Train new hires as well as organized parties and events
- Delegate tasks to employees in order to provide a positive customer experience
Executive Administrative Assistant
Maximum Adjustment Inc.
Valley Stream, NY
10.2019 - 02.2021
- Managed director's calendar and prepared meeting agenda and materials.
- Prepared and updated office records and accounts according to client and executive needs.
- Restocked office and break room supplies and made appropriate equipment orders.
- Managed external contacts and kept track of periodic communication needed for priority actions.
- Coordinated meeting and work schedules for staff teams and executives.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Revised and maintained master calendar to coordinate meetings across multiple time zones.
- Opened, read, and replied to e-mails, letters, and correspondence on behalf of executives.
- Leveraged word processing software to create proposals, letters, and memos.
- Managed daily invoices, reports and proposals.
- Followed proper accounting and bookkeeping procedures to support audits.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
Creative Executive Assistant
28 on 27 Studios
01.2017 - 04.2017
- Managed company Instagram, Twitter and Facebook
- Updated company website
- Assisted Creative Executive in creating marketing strategies for small businesses
- Edited photos and assisted in film production
- Coordinated talent for commercial shoot and scouted locations
CSR Assistant Manager
Pole Position Raceway
09.2014 - 07.2016
- Organized and managed events
- Handled company transactions
- Answered incoming phone calls
Education
Bachelors of Science - Professional Communications, Visual Communications
Farmingdale State College
05.2017
Skills
- Windows/Macintosh
- Microsoft Office
- Microsoft Office Suite
- Adobe Programs
- Adobe Creative Suite
Timeline
Administrative Coordinator
SUNY Farmingdale
02.2023 - Current
Executive Administrative Assistant
Maximum Adjustment Inc.
10.2019 - 02.2021
Creative Executive Assistant
28 on 27 Studios
01.2017 - 04.2017
Assistant Manager and Server
Hooters of Farmingdale
07.2016 - Current
CSR Assistant Manager
Pole Position Raceway
09.2014 - 07.2016
Bachelors of Science - Professional Communications, Visual Communications
Farmingdale State College