Melanie Matulka
Weston
Summary
Customer-oriented bartender with several years of experience in preparing and serving alcoholic beverages. Skilled in maintaining inventory, ensuring cleanliness, and assessing customer needs effectively. Demonstrates exceptional multitasking abilities, complemented by strong customer service skills.
Overview
24
24
years of professional experience
Work History
Residential Cleaning
Self Employed
Wahoo
10.2002 - Current
- 23 yrs experience Residential Cleaning
- Owner/Operator
- Managed daily operations and logistics for a small business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Server/Bartender
JC's Steakhouse
Wahoo
09.2023 - 05.2026
- Managed multiple tables and prioritized guest needs efficiently.
- Provided excellent customer service in a fast-paced dining environment.
- Processed customer payments accurately using point-of-sale systems.
- Recommended menu items and specials to enhance guest experiences.
- Took orders from customers accurately and in a timely manner.
Server
Railcar Modern American Kitchen
07.2022 - 07.2024
- Collaborated with kitchen staff to ensure accurate meal preparation.
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently for timely service.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Bartender/Server/Keno Writer
Langdon's Bar Gretna
11.2016 - 03.2022
- Open/Close
- Bar setup/Close
- Keyholder
- Trained new bartenders on drink preparation and bar procedures effectively.
- Engaged with patrons to create a welcoming atmosphere at Langdon's Bar Gretna.
- Greeted customers and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Crafted and served a variety of cocktails and beverages to customers.
Bartender Keno Writer
Thirsty's Pub
11.2014 - 01.2016
- Bartender open/close set up bar close bar stocking inventory keyholder drawers Cleaning outstanding customer service & Awesome bartending skills
Education
College of Hair Design -
College of Hair Design
Lincoln, NE01-2000
High School -
Elmwood - Murdock High School
01-1998
Skills
- Time management
- Customer service
- Problem solving
- Relationship building
- Residential cleaning
- Effective communication
- Attention to detail
- Hospitality service expertise
- Service-oriented mindset
Timeline
Server/Bartender
JC's Steakhouse
09.2023 - 05.2026
Server
Railcar Modern American Kitchen
07.2022 - 07.2024
Bartender/Server/Keno Writer
Langdon's Bar Gretna
11.2016 - 03.2022
Bartender Keno Writer
Thirsty's Pub
11.2014 - 01.2016
Residential Cleaning
Self Employed
10.2002 - Current
College of Hair Design -
College of Hair Design
High School -
Elmwood - Murdock High School