Melanie McCall
Augusta,GA
Summary
Organized and dedicated Administrative Assistant with a proven track record of delivering exceptional customer service in fast-paced environments. Known for keen attention to detail and strong decision-making skills, effectively managing multiple concurrent tasks while maintaining a self-motivated work ethic. Detail-oriented team player with robust organizational capabilities, adept at identifying and resolving problems, complemented by excellent conflict management skills. Highly efficient in planning and communication, consistently willing to take on additional responsibilities to achieve team goals, including hands-on tasks such as cabinetry assembly, painting, and flooring. Recently completed a Phlebotomy training class with outstanding grades.
Overview
10
10
years of professional experience
Work History
Construction Administrative Assistant
Yarde Engineering Solutions LLC
Grovetown
10.2025 - Current
- Assisted in meeting deadlines by consistently monitoring progress reports and updating stakeholders on project status
- Strengthened relationships with vendors and subcontractors through professional communication, prompt payments, and fair negotiations on pricing or scope changes
- Maintained a safe work environment by coordinating necessary safety meetings, trainings, and inspections for all onsite personnel
- Ensured continuity between projects with meticulous documentation of closeout procedures including punch list completion, final inspections, and warranty information
- Reduced costs with effective budget tracking and invoice processing for multiple projects concurrently
- Supported the procurement process for materials and equipment through diligent research, vendor comparison, and purchase order creation
- Contributed to successful bid submissions by preparing comprehensive proposal packages that effectively showcased company capabilities.
Phlebotomy Specialist
Training for Life Academy
Augusta, Ga
07.2025 - 09.2025
- Collected blood samples with precision, ensuring patient comfort and adherence to safety protocols.
- Maintained accurate patient records, enhancing data integrity for lab analysis and reporting.
- Conducted regular equipment maintenance checks, ensuring compliance with health regulations and optimal functionality.
- Promoted positive interactions between patients and other healthcare professionals through professional courtesy and effective communication skills.
- Demonstrated excellent manual dexterity during blood draws, ensuring minimal discomfort for patients throughout the procedure.
Picker & Packer
Amazon
Appling
11.2021 - 12.2024
- Picked products for specific routes and estimated weight, height, and center of balance to calculate precise placements
- Prepared orders by processing requests, pulling materials from the warehouse, packing boxes, and preparing shipments with a 100% error-free rate.
- Quickly created and checked shipment labels for multiple packages using Amazon software
- Scanned packages and boxes and moved them to the loading dock for shipment
- Printed labels, packaged boxes, and loaded into outbound containers
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines
- Pulled orders quickly to maintain demanding productivity goals
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
- Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
Cashier
Dollar General
Augusta
02.2020 - 10.2021
- Restocked and organized merchandise in front lanes
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items, and join reward programs
- Monitored self-checkout systems and provided assistance or intervention where required
- Checked identification for proof of age for alcohol and tobacco sales
- Worked flexible schedule and extra shifts to meet business needs
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
- Worked closely with the shift manager to solve problems and handle customer concerns
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assembly Technician
John Deere
Grovetown
02.2016 - 12.2019
- Prepared work to be accomplished by studying assembly instructions, blueprint specifications, and parts listings, gathering parts, subassemblies, tools, and materials
- Positioned parts and subassemblies by using templates or reading measurements
- Reviewed work orders and blueprints to ensure work is performed according to specifications
- Assisted in the production of wiring assemblies
- Maintained good stock levels, counted parts, and requested additional supplies
- Inspected all work for quality and compliance with design standards
- Assembled and aligned parts and fixtures using hand and power tools.
Education
Graduate Certificate - Phlebotomy
Training For Life Academy
Augusta, GA07-2025
High School Diploma -
Penn Foster Academy
Scranton, PA11.2015
Skills
- Material Packaging, Labeling and Handling
- Invoice processing
- Loading and unloading
- Warehouse Organization
- Shipping and Receiving
- Unpacking merchandise
- Warehouse Safety
- Fast Learner
- Clear Communication
- Microsoft Office
- Training in Phlebotomy
- Order Fulfillment
Timeline
Construction Administrative Assistant
Yarde Engineering Solutions LLC
10.2025 - Current
Phlebotomy Specialist
Training for Life Academy
07.2025 - 09.2025
Picker & Packer
Amazon
11.2021 - 12.2024
Cashier
Dollar General
02.2020 - 10.2021
Assembly Technician
John Deere
02.2016 - 12.2019
Graduate Certificate - Phlebotomy
Training For Life Academy
High School Diploma -
Penn Foster Academy