MELANIE MCGILL
North Las Vegas
Summary
Results-driven Store Leader with expertise in business growth through strategic partnerships. Skilled in operational efficiency and cross-functional team support to meet organizational objectives. Proven track record in leveraging analytical skills to optimize business processes and enhance outcomes.
Overview
33
33
years of professional experience
Work History
Store Leader
PetSmart
09.2011 - Current
- Enhanced team motivation by recognizing achievements and promoting creativity.
- Supported District Leader as HR Captain for four years in various initiatives.
- Developed action plans based on data analysis to improve business performance.
- Created Individual Development Plans to nurture future leaders within the District.
- Maximized staff performance through evaluations, coaching, and goal-setting sessions.
- Cultivated a supportive work culture, resulting in improved employee retention rates.
Regional Services Business Partner
PetSmart
02.2023 - 02.2025
- Fostered a positive work environment by championing diversity and inclusion initiatives.
- Ensured revenue safeguards and budget compliance through effective internal control measures.
- Mentored junior staff, enhancing their skills and performance in their roles.
- Developed strategies to strengthen partner relations and drive collaborative efforts.
- Increased team efficiency by collaborating with colleagues and support staff.
- Assisted in recruiting, hiring, and training new team members effectively.
- Implemented business strategies that successfully targeted new markets and increased revenue.
- Identified market opportunities and crafted strategies to support company growth.
- Managed cross-functional teams to deliver projects on time and within budget.
- Provided data-driven recommendations that informed critical organizational decisions.
Store Manager
CVS Pharmacy
04.2006 - 09.2011
- Led stores to excellent results through interpretation of data provided.
- Improved store shrink results by performing audits, team development and excellent customer service.
- Developed store leaders with developing Individual Development Plans.
- Assisted with Store Openings and employee training.
- Received Paragon Award for Excellence.
Department Leader with Keys
Target Corporation
03.1993 - 04.2006
- Maintained department inventory.
- Customer Service.
- Opened and Closed store.
- Cash handling and Cash Office.
Education
Master of Science - Criminal Justice and Security
University of Phoenix
Las Vegas, NV08.2011
Bachelor of Science - Criminal Justice And Administration
University of Phoenix
Las Vegas, NV06.2009
Skills
- Recruitment and hiring
- Company processes and procedures
- Logistics
- Business marketing
- Team building
- Profit and loss accountability
- Key client relationships
- Marketing knowledge
- Effective leader
- Cost analysis and savings
- Strategic Partnerships
- Conflict resolver
- De-escalator
Accomplishments
- Paragon Award for Excellence 2009
- Circle of Excellence 2020
- PW Lead Program 2021
- Rapid Response Team
Timeline
Regional Services Business Partner
PetSmart
02.2023 - 02.2025
Store Leader
PetSmart
09.2011 - Current
Store Manager
CVS Pharmacy
04.2006 - 09.2011
Department Leader with Keys
Target Corporation
03.1993 - 04.2006
Bachelor of Science - Criminal Justice And Administration
University of Phoenix
Master of Science - Criminal Justice and Security
University of Phoenix