Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melanie Mendoza

Dallas

Summary

Professional with experience in evaluating employee performance and conducting annual assessments within Environmental Services. Demonstrated ability to identify maintenance issues through regular inspections of departmental equipment, leading to timely recommendations for corrective actions. Organized staff meetings to communicate operational procedures and policy updates, ensuring alignment with quality standards. Proven track record in monitoring personnel performance and providing guidance to enhance service delivery.

Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.

Overview

3
3
years of professional experience

Work History

Environmental Services Lead

Parkland Hospital
Dallas
10.2021 - 04.2022
  • Provided feedback on employee performance reviews and conducted annual evaluations for Environmental Services personnel.
  • Conducted weekly inspections of departmental equipment, identifying potential maintenance issues and recommending corrective action as needed.
  • Organized regular meetings with staff members to discuss operational procedures and review any changes or updates to policy or procedure manuals.
  • Monitored and evaluated the performance of Environmental Services personnel, providing guidance to ensure quality standards were met.

Cashier Team Lead

Fuel City
Dallas, TX
05.2019 - 03.2021
  • Conducted inventory audits to ensure accuracy of product levels in the register area.
  • Trained new cashiers on proper use of registers and store policies.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.

Education

High School Diploma -

Sunset High School
Dallas, TX
05-2019

Skills

  • Policy development
  • Staff evaluation
  • Customer service

  • Conflict resolution
  • Regulatory reporting
  • Employee training
  • Cash handling
  • Team leadership
  • Problem solving

Languages

English
Professional
Spanish
Professional

Timeline

Environmental Services Lead

Parkland Hospital
10.2021 - 04.2022

Cashier Team Lead

Fuel City
05.2019 - 03.2021

High School Diploma -

Sunset High School
Melanie Mendoza