Melanie Meza
Whittier
Summary
Dedicated leader with a strong background in customer service and team training. Proven ability to resolve conflicts and build relationships, ensuring a positive environment for both customers and team members.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Leader
Younglife
Whittier
08.2025 - Current
- Volunteer – Non-paying
- Mentored and supported high school students in a positive, faith-based environment.
- Built trusting relationships with youth through consistent engagement and active listening.
Shift Leader
Jamba Juice
Whittier
10.2023 - Current
- Trained new staff on product preparation and customer service techniques.
- Managed inventory levels and coordinated restocking of supplies efficiently.
- Resolved customer complaints and ensured satisfaction through effective communication.
- Implemented health and safety protocols to maintain a safe working environment.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
High School Diploma -
La Serna High School
Whittier, CA07-2025
Skills
- Customer service
- Employee training
- Team building
- Conflict resolution
- Inventory management
- Communication skills
- Relationship building
- Influencing others
- Team leadership
- Health and safety
Languages
Spanish
Native/ Bilingual
Certification
Cna
Accomplishments
Seal of Biliteracy
References
References available upon request.
Timeline
Leader
Younglife
08.2025 - Current
Shift Leader
Jamba Juice
10.2023 - Current
High School Diploma -
La Serna High School