Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melanie Ann Miramontes

Dallas,Texas

Summary

A hardworking employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Reliable when working independently and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Part Time Athlete

Nike
Dallas, USA
06.2024 - Current
  • Support store leadership in organizing dates and product launches.
  • Understanding the benefits, details, and features of Nike products.
  • Promptly responded to and resolved clients' complaints to ensure a great experience
  • Knowledge in organizing merchandise, setting up displays, and keeping stores looking presentable

Executive Administrative Assistant

Chance2Change
Dallas, USA
05.2024 - Current
  • Managed monthly billing, reconciled financial records, tracked weekly attendance/balances, and developed systems for records and billing
  • Handled data entry, intake management, and ensure data accuracy across Excel, Simple Practice, and Google Documents
  • Proofread and edited documents, managed emails, created filing systems, and supported virtual office functionality

Customer Service and Sales

Sally's Beauty Salon
Dallas, USA
05.2021 - 05.2024
  • Delivered great customer service and achieved sales goals by promoting salon products and services
  • Assisted with inventory management, orders, and kept a clean store environment
  • Managed cash registers, processed transactions accurately, and ensured proper reportings

Education

Bachelor of Science - Technology Management

Texas A&M University
College Station
05-2024

Skills

  • Customer Service
  • Problem-Solving
  • Leadership
  • Data Analysis
  • DevOps
  • ITIL
  • GitHub

Certification

  • Google Data Analytics Certification, Google, 4 modules focused on SQL, spreadsheet, data analysis, data visualization, and data cleansing.
  • ITIL v3 Foundations, PeopleCert, Offers a collection of procedures and practices that companies utilize to configure and enhance ITSM.

Timeline

Part Time Athlete

Nike
06.2024 - Current

Executive Administrative Assistant

Chance2Change
05.2024 - Current

Customer Service and Sales

Sally's Beauty Salon
05.2021 - 05.2024

Bachelor of Science - Technology Management

Texas A&M University

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Melanie Ann Miramontes