Melanie Mireles
San Jose,CA
Summary
Professional with experience in advocating for families and children, equipped to create positive outcomes. Skilled in building relationships, providing support, and navigating social services. Strong focus on teamwork and achieving tangible results, adaptable to changing needs. Proven abilities in communication, problem-solving, and resource coordination, ensuring high standards and reliability.
Overview
9
9
years of professional experience
Work History
Early Head Start Family Advocate
Kidango
08.2024 - Current
- Serve as the primary point of support for families under my caseload, assisting with enrollment process, eligibility, and other case management/program requirements for the Head Start program.
- Educate families on Kidango services, provide developmental support options, referrals and follow up on dental/health documentation requirements.
- Maintain ongoing communication with parents on caseload to support family engagement, ensure program, state and federal compliance, and provide resource guidance.
- Organize, conduct, and lead quarterly parent meetings on relevant family needs such as but not limited to: Dental, Nutrition, Financial Literacy, Tk/Kinder Transitions, etc.
- Collaborate with teachers, center staff, specialists, community partners, and medical/dental providers to coordinate services and ensure family needs are addressed.
- Conduct regular follow-ups with families to monitor progress and address ongoing challenges.
- Maintain confidential records and family case files in the ChildPlus database, ensuring documentation accuracy and timely reporting.
Early Learning Specialist
Catholic Charities of Santa Clara County, ParentChild+ DLL
12.2021 - 08.2024
- Conduct one-on-one virtual calls/home visits with families 2x a week
- Complete written reports and input data on a timely manner into the Awards and organization databases.
- Develop and implement individualized learning plans based on child/family needs and goals: reflection activities, activity guide sheets
- Facilitate/Observe, model play, reading, and verbal interaction behaviors/activities between guardian and child.
- Use effective dual language instructional methods/models according to professional standard practice.
- Complete developmental assessments and collect data as assigned including ASQ's, CBT and PICCOLO.
- Monitor compliance with program regulations through regular audits of case files.
- Refer clients to community resources. Gather resources in the community and ensure the information is culturally, linguistically, and developmentally appropriate and relevant
- Community outreach and support in the recruitment of program participants through ongoing engagement/collaboration with other agency staff and external organizations
- Plan and organize community resource events
Activities Assistant
Catholic Charities of Santa Clara County, Bella Vista
05.2021 - 12.2021
- Organize and assist in resource distributions such as: diapers, baby formula, baby wipes, women's hygiene products, food drives and distribute food to low-income community members.
- Accurately maintain and update inventory for all distributing items.
- Coordinate and facilitate group activities for families, fostering social connections and support such as
- Assist in facilitating core programs/workshops: Art and Enrichment, Opening Doors, Triple P, Parents Helping Parents, Zumbini, Infant Music & Movement, Junior Science, etc.
- Served as interim Community Worker to facilitate core programs, community outreach, and overall well-being of EVG Family Resource Center.
Office Assistant at Latino College Prep
Work2Future Foundation Internship
San Jose, CA
02.2017 - 04.2017
- Enhanced office efficiency by managing schedules, printing and organizing files, ship materials, and maintaining a clean workspace.
- Set up information board for students and update when needed
- Set meetings/conferences with parents & meeting with them.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Education
Bachelor of Arts - Sociology & Education And Social Transformation
University of California, Los Angeles
06-2022
Skills
- Bilingual - Spanish and English
- Strong communication - I am able to interpret instructions well and communicate ideas to other people
- Personable & Patient
- Hard worker & Teamwork oriented
- Proficient in Google Sites/Apps - Docs, Slides, Sheets
- First Aid, CPR Certified
- Data collection
- Family engagement/Community resource coordination
- Case management tracking and follow up
EXTRACURRICULAR ACTIVITIES AND INTERNSHIPS
- Latina Coalition of Silicon Valley ELLA Cohort - Participated in weekly/monthly professional development, civic engagement workshops, outreach events. Connect with The Berryessa Flea Market Vendors Association nonprofit organization to help address and bring awareness, etc. Created a brochure, organized group events, attended town hall meetings to advocate and bring awareness.
- American Foundation for Suicide Prevention, South Bay Community Partners Coordinator - help outreach, connect with community partners, organize Annual walk event, attend weekly meetings, etc. American Foundation for Suicide Prevention, South Bay Community Partners Coordinator - help outreach, connect with community partners, organize events, attend weekly meetings, etc.
- LEAF Scholarship Mentorship Program - Attend student workshops: mental wellness, study tips, professional development, financial aid, etc. Attend Mentor check-ins with scholarship advisors/directors. Conduct check-ins with my mentees. Update mentee spreadsheet with important information regarding school. LEAF Scholarship Mentorship Program Attend student workshops: mental wellness, study tips, professional development, financial aid, etc. Attend Mentor check-ins with scholarship advisors/directors. Conduct check-ins with my mentees. Update mentee spreadsheet with important information regarding school.
Timeline
Early Head Start Family Advocate
Kidango
08.2024 - Current
Early Learning Specialist
Catholic Charities of Santa Clara County, ParentChild+ DLL
12.2021 - 08.2024
Activities Assistant
Catholic Charities of Santa Clara County, Bella Vista
05.2021 - 12.2021
Office Assistant at Latino College Prep
Work2Future Foundation Internship
02.2017 - 04.2017
Bachelor of Arts - Sociology & Education And Social Transformation
University of California, Los Angeles