Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melanie Moreno

Santa Fe Springs,CA

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Instructional Assistant

The Stepping Stones Group LLC
08.2023 - Current
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support to students with special needs, enabling them to achieve academic success.
  • Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
  • Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.
  • Compare data sheets per individual against students’ IEP, record and report differences (increase/decreases)
  • Attention to detail

Direct Support Staff

Behavorial Respite In Action
06.2022 - 06.2023
  • Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
  • Assisted clients with daily living tasks for increased autonomy and satisfaction.
  • Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
  • Improved client well-being by providing emotional support and fostering strong relationships.

Fulfillment Associate

Target
06.2021 - 06.2022
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Performed inventory checks and restocked the back of store warehouse
  • Load orders for shipment on pallets and wrap to prepare for pick up
  • Match invoices with deliveries

Backroom Associate

Big Lots
02.2019 - 06.2021
  • Received incoming merchandise and stored in correct stock locations.
  • Assisted with merchandise stocking and replenishment in backroom and on sales floor.
  • Maintained orderly stockroom for ease of retrieval.
  • Managed disposal of damaged or expired merchandise as per company guidelines, reducing overall waste levels within the facility.
  • Enhanced inventory management by efficiently organizing and maintaining backroom storage areas.
  • Assisted customers with transporting large merchandise to waiting vehicles.

Supervisor

S&P Restaurant and Sports Bar
05.2017 - 03.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Check invoices from delivery company’s and cut checks when needed
  • Track and order inventory and/or supplies

Shipping and Receiving Assistant

Nordstrom
01.2015 - 03.2017
  • Trained new team members in company procedures, enhancing overall department performance through knowledge sharing.
  • Optimized warehouse space utilization by rearranging storage areas according to product size, weight, and demand frequency patterns.
  • Processed returns effectively by inspecting items for damage or discrepancies before updating inventory records accordingly.
  • Ensured proper packaging and labeling of outgoing shipments, reducing damage claims and improving customer satisfaction.
  • Maintained organized records of all inbound and outbound shipments, allowing for easy retrieval when needed.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.

Education

High School Diploma -

Santa Fe High School
Santa Fe Springs, CA
06.2013

Skills

  • Effective communication
  • Calm and patient demeanor
  • Conflict resolution
  • Small group instruction
  • Small group and individual assistance
  • Computer skills
  • Clerical support
  • Individualized educational plans
  • Organization and prioritization
  • Attention to detail

Certification

CPR/First Aid, Bloodborne Pathogens, Crisis Management and Med Passing

Timeline

Instructional Assistant

The Stepping Stones Group LLC
08.2023 - Current

Direct Support Staff

Behavorial Respite In Action
06.2022 - 06.2023

Fulfillment Associate

Target
06.2021 - 06.2022

Backroom Associate

Big Lots
02.2019 - 06.2021

Supervisor

S&P Restaurant and Sports Bar
05.2017 - 03.2019

Shipping and Receiving Assistant

Nordstrom
01.2015 - 03.2017

High School Diploma -

Santa Fe High School