Overview
Work History
Education
Skills
Timeline
Generic

MELANIE MULERO

Margate,FL

Overview

6
6
years of professional experience

Work History

BILLING TEAM LEAD

Ferny Fertility New York
11.2023 - 05.2024
  • Implemented quality assurance measures designed to reduce errors in medical billing and coding operations
  • Resolved and clarified codes and diagnoses with conflicting, missing and unclear information by consulting with doctors and others and by participating in coding team's regular meetings
  • Helped review insurance denials related to diagnosis issue
  • Trained new coders and provided guidance and feedback to colleagues
  • Used ICD-10-CM and CPT coding to complete records.

ACCOUNTS RECEIVABLE SPECIALIST

Auster Rubber Co, Inc
01.2021 - 10.2023
  • Reviewed and verified accuracy of invoices and account balances
  • Processed payments, refunds and adjustments to customer accounts
  • Analyzed customer payment trends and credit worthiness
  • Researched past due accounts and initiated collection efforts
  • Assisted in month-end closing process including preparation of journal entries related to Accounts Receivable activities.

BILLER/CODER AND QUALITY ASSURANCE SPECIALIST

Millie's World INC
05.2019 - 03.2020
    • Executed medical billing including submitting claims to insurance companies, researching and resolving denials, and explanation of benefit rejections within billing cycle timeframe
    • Ensured that all charges were entered/processed in accordance with policies and procedures
    • Verified proper ICD-10 and CPT coding
    • Monitored QA procedures for adherence
    • Supported office needs including scanning, faxing documents and routing business correspondence.

BILLING SPECIALIST

Hand In Hand INC
12.2017 - 01.2019
    • Maximized efficiency, reduced delinquency and increased accuracy of billing department
    • Participated in unit based Quality Assurance Program
    • Verified proper ICD-10 and CPT coding on claims
    • Performed additional duties as assigned by management team
    • Assisted billing team with other value-added projects.

Education

Expected graduation -

LaGuardia Community College Of The City University Of New York
Queens, NY
06.2025

GED -

John Adams High School
Ozone Park, NY
01.1998

Skills

  • Medical coding knowledge
  • Invoicing Management
  • Problem-solving abilities
  • Administrative operations
  • Microsoft Office: Word, Excel, PowerPoint
  • Compliance Knowledge
  • Payment Processing
  • Account Reconciliation
  • Collections
  • Customer Engagement

Timeline

BILLING TEAM LEAD

Ferny Fertility New York
11.2023 - 05.2024

ACCOUNTS RECEIVABLE SPECIALIST

Auster Rubber Co, Inc
01.2021 - 10.2023

BILLER/CODER AND QUALITY ASSURANCE SPECIALIST

Millie's World INC
05.2019 - 03.2020

BILLING SPECIALIST

Hand In Hand INC
12.2017 - 01.2019

GED -

John Adams High School

Expected graduation -

LaGuardia Community College Of The City University Of New York

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MELANIE MULERO