Iskania Mesa Ramos
Boston,MA
Overview
9
9
years of professional experience
Work History
Airport Operations Crewmember
JetBlue
Boston, MA
03.2017 - 07.2024
- Collaboratively worked in a team environment, ensuring smooth operations and effective communication.
- Demonstrated ability to expertly handle high-pressure scenarios with a calm demeanor and exceptional professionalism.
- Experienced in strict adherence to safety protocols and procedures.
- Skilled in providing exceptional customer service, showcasing the ability to empathize and effectively communicate with individuals from diverse backgrounds.
- Documented and reported operational details to showcase attention to detail and record-keeping skills.
- Demonstrated proficiency in utilizing a variety of computer systems and technologies for daily tasks.
Medical Assistant
East Boston Neighborhood Health Center
East Boston, MA
04.2016 - 02.2017
- Assisted physicians in patient care by obtaining vital signs, recording patient histories, and ensuring patients were prepared for examinations.
- Maintained accurate medical records via filing, charting, transcription and data entry into an electronic health record system.
- Managed patient flow by scheduling appointments, answering phones, and greeting visitors professionally.
- Ensured adherence to HIPAA guidelines for safeguarding confidential patient data.
Medical Assistant
Whittier Street Health Center
Boston, MA
04.2015 - 03.2016
- Maintained accuracy of medical records by performing filing, charting, transcription, and data entry in electronic health record system.
- Conducted urinalysis and blood glucose level tests as per physician or registered nurse's instructions in a clinical setting.
- Managed orders of medical supplies and upheld records for inventory logs.
- Performed a range of diagnostic procedures including EKGs, spirometry tests, and audiograms upon request from physicians.
- Inspected and verified working condition of equipment before administering to patients.
Education
Certificate - Medical Assistant
Kaplan Career Institute
Boston, MA01-2009
Timeline
Airport Operations Crewmember
JetBlue
03.2017 - 07.2024
Medical Assistant
East Boston Neighborhood Health Center
04.2016 - 02.2017
Medical Assistant
Whittier Street Health Center
04.2015 - 03.2016
Certificate - Medical Assistant
Kaplan Career Institute
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