JUNIOR VALLON ANDRE
PAWTUCKET
Summary
Results-driven Airport Operations Professional with extensive experience in managing passenger services and flight coordination. Expertise in safety protocols and adapting to dynamic environments ensures seamless operations. Known for reliability, effective communication, and proactive problem-solving in high-pressure situations.
Overview
10
10
years of professional experience
Work History
Airport Operations Crewmember
JetBlue
08.2025 - Current
- Resolved passenger inquiries effectively, enhancing customer satisfaction during travel disruptions.
- Streamlined check-in process for passengers, minimizing wait times and improving overall satisfaction.
- Assisted passengers with special needs, ensuring a comfortable and seamless travel experience.
- Provided announcements to passengers to explain baggage procedures.
Manager
VALENCIA TRANSPORTATION
04.2022 - 04.2025
- Analyzed performance metrics to identify trends and inform strategic decision-making processes.
- Coordinated cross-departmental projects, aligning resources to achieve organizational goals effectively.
- Led regular team meetings to communicate objectives, gather feedback, and encourage employee engagement.
- Evaluated vendor performance, negotiating contracts to secure favorable terms and improve service delivery.
- Organized professional development programs for staff, leading to improved performance and skill sets.
Manager
SISALCO SA
06.2019 - 04.2021
- Oversaw daily operations, ensuring compliance with safety protocols and company policies.
- Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
- Developed training programs for staff, fostering skill development and team collaboration.
- Managed inventory control systems, optimizing stock levels to meet demand without excess waste.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Family Care Coordinator
USAID
06.2016 - 11.2018
- Assisted families in navigating healthcare resources and services.
- Collaborated with multidisciplinary teams to develop care plans tailored to individual needs.
- Coordinated scheduling of appointments and follow-up communications for families.
- Provided support in managing patient records and documentation requirements.
- Organized and managed comprehensive care plans, contributing to a more efficient service delivery system for families.
Education
Associate of Science - QU
SUNY Broome Community College
Binghamton, NYMaster of Science - Criminal Justice & Homeland Security
Columbia Southern University
Orange Beach, ALBachelor of Science - Business Administration
Columbia Southern University
Orange Beach, AL06-2022
Skills
- Strong teamwork
- Aircraft marshalling
- Ramp operations
- Safety procedures
- Security awareness
- Foreign language skills
- Ticketing systems
- Efficient multitasking
- Superior customer service
- Effective problem solving
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Multitasking Abilities
- Excellent communication
- Team collaboration
- Team leadership
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Team building
- Task prioritization
- Self motivation
- Interpersonal skills
- Conflict resolution
- Analytical thinking
- Goal setting
- Record keeping
- Time management abilities
- Continuous improvement
- Written communication
Languages
French
Professional Working
English
Full Professional
Spanish
Limited Working
haitian creole
Native or Bilingual
Timeline
Airport Operations Crewmember
JetBlue
08.2025 - Current
Manager
VALENCIA TRANSPORTATION
04.2022 - 04.2025
Manager
SISALCO SA
06.2019 - 04.2021
Family Care Coordinator
USAID
06.2016 - 11.2018
Associate of Science - QU
SUNY Broome Community College
Master of Science - Criminal Justice & Homeland Security
Columbia Southern University
Bachelor of Science - Business Administration
Columbia Southern University