Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melanie Orta

Summary

At Silvia's, I excelled as a Restaurant Customer Service Representative, significantly enhancing customer satisfaction and exceeding sales targets. My bilingual abilities and exceptional phone etiquette contributed to a notable increase in repeat business. Demonstrating a strong work ethic and patience, I effectively managed multiple tasks, ensuring a welcoming environment for all patrons.

Overview

5
5
years of professional experience

Work History

Restaurant Customer Service Representative

Silvia Orta
01.2016 - 09.2020
  • Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
  • Contributed to team success by consistently meeting or exceeding sales targets.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Reduced wait times by quickly clearing tables after guests departed, preparing them for incoming patrons.
  • Managed high-volume phone calls, taking orders accurately and efficiently.
  • Maintained a clean and welcoming environment, contributing to positive customer experiences.
  • Exemplified strong multitasking skills, managing multiple orders simultaneously without errors.

Education

High School Diploma -

Economedes High School
Edinburg, TX
07-2020

Skills

  • Strong Work Ethic
  • Patience and Tolerance
  • Phone Etiquette
  • Customer Service
  • bilingual

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Restaurant Customer Service Representative

Silvia Orta
01.2016 - 09.2020

High School Diploma -

Economedes High School
Melanie Orta