Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melanie Ortiz

Leesburg,FL

Summary

Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender

La Perla Tapatia
Eustis, FL
10.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Resolved customer complaints in a professional manner.
  • Developed good working relationships with fellow employees through effective communication.

Digital Shopper

Walmart
Leesburg, FL
11.2019 - 01.2023
  • Identified opportunities to enhance the user experience of customers when shopping online.
  • Managed relationships with third-party vendors to ensure timely delivery of products.
  • Satisfied customers with quick, accurate service under tight deadlines.

Education

Lake Technical College
Eustis
06-2025

High School Diploma -

Leesburg High School
Leesburg
05-2020

Associate of Arts - General Studies

Lake-Sumter State College
Leesburg, FL

Skills

  • Time management
  • Team collaboration
  • Problem solving
  • Hospitality and accommodation
  • Patience and tolerance
  • Clear and effective communication
  • Conflict resolution

Certification

  • BLS
  • CNA

Languages

Spanish
Native/ Bilingual

Timeline

Bartender

La Perla Tapatia
10.2023 - Current

Digital Shopper

Walmart
11.2019 - 01.2023

Lake Technical College

High School Diploma -

Leesburg High School

Associate of Arts - General Studies

Lake-Sumter State College

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