Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Melanie Palomo

Bulverde,TX

Summary

Results-driven leader with over 20 years of logistics and transportation experience, specializing in high-value account management, business development, and international sales. Adept at building and nurturing client relationships to drive business growth and achieve strategic goals.

Overview

31
31
years of professional experience

Work History

Owner - Ecommerce and Digital Marketing |

StellarOptix
Bulverde, TX
05.2023 - Current

*Conduct market research to identify trends, opportunities, and competitive landscape.

*Proficient in managing e-commerce platform such as Shopify.

*Experience in managing inventory, supply chain logistics, and vendor relationships to ensure timely product
availability.

*Experience in budgeting, financial planning, and managing the financial aspects of the e-commerce business.

*Knowledge of website design principles and experience in maintaining an attractive and user-friendly online store.

Senior Field Sales Executive |

CEVA Logistics U.S
Austin, TX
08.2022 - 03.2023
  • Established relationships and secured contracts with new customers.
  • Drove the entire sales cycle from initial engagement to closing sales.
  • Prospected potential customers through calls, meetings, and networking, while maintaining target accounts and
    meeting sales quotas.
  • Forecasted sales volumes, delivered leadership presentations, conducted sales calls, and updated Salesforce.
  • Developed knowledge of company products and services, collaborating with station and operations managers to
    meet customer needs.

Senior Account Manager

APL
Tamuning, Guam
10.2015 - 08.2022

*Managed an account base of over 200 clients, contributing to 50% of the company's business.

*Developed and implemented sales strategies to achieve and exceed volume targets.

*Conducted sales calls, negotiated & secured contracts, and maintained strong business relationships.

*Prepared accurate reporting and regular updates on market developments.

Marketing & Business Development Manager

Personal Finance Center
Tamuning, Guam
12.2013 - 11.2015
  • Achieved a 400% growth in the Retail Installment portfolio within 17 months, far exceeding the corporate growth goal.
  • Led marketing initiatives and coordinated promotions to drive business growth.
  • Successfully launched new products and promotions, resulting in significant increases in monthly production.

Business Consultant

JAG
Guam
01.2012 - 11.2013
  • Oversaw accounts totaling over $500k, ensuring client satisfaction and timely project completion.
  • Established logistics operations for clients, coordinating cargo movement and negotiating rates.

Account Manager/Account Executive

Horizon Lines LLC
Piti, Guam
11.2000 - 12.2011
  • Managed and serviced over 200 accounts, consistently exceeding revenue goals.
  • Expanded territorial sales and increased market share by 2%.
  • Led construction project division, securing 100% cargo movement for numerous projects.
  • Negotiated rates, prepared proposals, and closed deals, generating new business.

Director/Fragrance & Beaute/Brand Manager/Wholesale Manager/Wholesale Supervisor

CHANEL (Guam/Saipan) Inc.
Tumon, Guam
07.1994 - 11.2000
  • Worked with upper management and outside contractors/architects to create and construct 10 new sales counters launched
  • Led the creation of the Fragrance & Beauty division from non to over 18 Beauty Advisors
  • Interviewed, hired and trained employees for administrative and sales duties, prepared performance evaluations
  • Developed and conducted training classes related to sales and administration.

Assistant Buyer, Cosmetics

Duty Free Shoppers Ltd.
09.1993 - 06.1994
  • Prepared annual forecasts as well as monthly product orders
  • Developed staff incentives to meet established goals
  • Responsible for staff planning that involves floor coverage for the various shops.

Education

Bachelor of Business Administration - Management

University of Guam
01.1993

Associate of Arts - Merchandise Marketing Management

Fashion Institute of Design & Merchandising
01.1987

Skills

  • Sales Strategy Development
  • International Sales
  • Customer Relationship Management (CRM)
  • Negotiation and Contract Management
  • Sales Forecasting and Reporting
  • Team Leadership
  • Market Analysis and Intelligence Gathering
  • Presentation Skills
  • Digital Marketing
  • Product Knowledge
  • Order Fulfillment
  • Financial Management
  • Data Analysis

References

References available upon request.

Timeline

Owner - Ecommerce and Digital Marketing |

StellarOptix
05.2023 - Current

Senior Field Sales Executive |

CEVA Logistics U.S
08.2022 - 03.2023

Senior Account Manager

APL
10.2015 - 08.2022

Marketing & Business Development Manager

Personal Finance Center
12.2013 - 11.2015

Business Consultant

JAG
01.2012 - 11.2013

Account Manager/Account Executive

Horizon Lines LLC
11.2000 - 12.2011

Director/Fragrance & Beaute/Brand Manager/Wholesale Manager/Wholesale Supervisor

CHANEL (Guam/Saipan) Inc.
07.1994 - 11.2000

Assistant Buyer, Cosmetics

Duty Free Shoppers Ltd.
09.1993 - 06.1994

Bachelor of Business Administration - Management

University of Guam

Associate of Arts - Merchandise Marketing Management

Fashion Institute of Design & Merchandising
Melanie Palomo