Open To Work
Melanie Pennington
Philadelphia,PA
Work Preference
Summary
Competent Accounts Receivable Specialist bringing over 10 years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives.
Overview
12
12
years of professional experience
Work History
Accounts Receivable Specialist
Acclara, LLC.
Philadelphia, PA , Pennsylvania
12.2018 - 04.2020
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Computerized recordkeeping systems, initiating and maintaining financial accurate and current tracking in Epic.
- Assessed data and information to verify entry, calculation and billing code accuracy.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Front Desk Medical Receptionist
Delaware Valley Medical Specialties
Philadelphia, Pennsylvania
06.2008 - 12.2018
- Maintained current and accurate medical records for numerous patients.
- Completed skilled administrative work to support all office staff and operational requirements.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed and filed financial documentation for accounting purposes.
- Enhanced office efficiency by handling over 40 callers per day.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
- Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Completed clerical duties and tasks for clinic administration.
- Reviewed and sent medical records to other physicians upon request.
- Accurately collected personal, billing and medical details for 30 patients per day.
- Welcomed over 65 patients and visitors per day via telephone and in person.
- Filed and retrieved patient records for provider.
- Pulled charts and prepared for nurse and doctor assessment.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Kept patients' appointments on schedule by informing provider of patient’s arrival and any delays.
- Maintained records by recording, obtaining and updating personal and financial information.
- Aided with prescription refill requests.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Received, recorded and filed medical payments by check, cash and credit card.
Education
GED -
Thompson Institute
Philadelphia, PASkills
- Accurate payment posting
- Payment Management
- Strong client relations skills
- Relationship building
- Cash application
- Codes Reviewing
- Team building
- Customer service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Accounts Receivable Specialist
Acclara, LLC.
12.2018 - 04.2020
Front Desk Medical Receptionist
Delaware Valley Medical Specialties
06.2008 - 12.2018
GED -
Thompson Institute