Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Melanie Ramos

Santa Clarita

Summary

Experienced Dental Assistant with a background in patient care and customer service seeking to bring meaningful contributions to a team. Proven to adapt and quickly learn in a dynamic hands-on environment with problem solving and interpersonal skills. Goal oriented, dependable team player with focus on achieving positive outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dental Assistant

White Crown Dental
08.2022 - Current
  • Provided timely chairside assistance during examinations and procedures, improving dentist efficiency, team productivity, and patient satisfaction.
  • Contributed to office organization by regularly entering updated, accurate patient data adhering to strict privacy laws.
  • Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
  • Prepared and ensured an organized, sterile work environment to prevent cross-contamination and infection.
  • Streamlined digital x-ray processing, reducing wait time for diagnosis and treatment planning
  • Increased patient retention and contributed to clinic's reputation by consistently delivering compassionate, professional care through excellent communication skills and a friendly demeanor.
  • Collaborated with the dental team to develop customized treatment plans for individual patients.

Sales Clerk

Q
05.2022 - 05.2022
  • Maintained store cleanliness to promote a pleasant shopping experience for customers.
  • Addressed customer inquiries and resolved issues promptly.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Entrepreneur

Gold Soul Jewelry
01.2020 - 06.2020
  • Cultivated and strengthened lasting client relationships using strong communication skills and meeting personable needs.
  • Built strong brand recognition by engaging in social media, developing strategic partnerships, and a referral program.
  • Ensured customer satisfaction by consistently providing quick and effective resolution of inquiries and delivering quality products in a timely manner.
  • Identified inefficiencies and implemented cost-saving measures to improve overall profitability and productivity.

Education

Santa Clarita School of Dental Assisting
Santa Clarita, CA
08-2022

High School Diploma -

Golden Valley High School
Santa Clarita, CA
06-2020

Skills

  • Knowledgeable in Microsoft Word, PowerPoint
  • Proficient in Open Dental, DentiMax, Carestream Dental
  • Patient data and records gathering
  • Customer service
  • Appointment scheduling
  • Patient relations
  • Teamwork and collaboration
  • Dental staff assistance
  • Clinical support
  • Personable communication
  • Treatment room setup
  • Complex Problem-solving
  • Cross-training capabilities
  • OSHA and HIPAA

Certification

  • Certified Dental Assistant (CDA) - Dental Assisting National Board (DANB).
  • Infection Control Certification (ICE) - Dental Assisting National Board (DANB).
  • Sealant Application Certificate - California Dental Association.
  • Radiation Health and Safety Certification (RHS) - Dental Assisting National Board (DANB).
  • Coronal Polishing Certificate - California Dental Association.
  • CPR/AED Certification

Languages

Spanish
Native or Bilingual

Timeline

Dental Assistant

White Crown Dental
08.2022 - Current

Sales Clerk

Q
05.2022 - 05.2022

Entrepreneur

Gold Soul Jewelry
01.2020 - 06.2020

Santa Clarita School of Dental Assisting

High School Diploma -

Golden Valley High School

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Melanie Ramos