Melanie Randall
Greenbrier,AR
Summary
Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
29
29
years of professional experience
Work History
Team Member
Shell
Greenbrier, AR
02.2025 - Current
- Assisted customers with product inquiries and provided relevant information.
- Collaborated with team members to ensure smooth operations during peak hours.
- Supported inventory management by restocking shelves as needed.
- Addressed customer concerns promptly to enhance service experience.
- Followed safety protocols to ensure a secure work environment.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained new team members in cash register operation, stock procedures, and customer services.
HR Coordinator
Coreslab Structures
Conway, Arkansas
10.2009 - 02.2011
- Managed recruitment processes and coordinated interview schedules for hiring managers.
- Developed and maintained employee records using HR management software systems.
- Facilitated onboarding programs to ensure smooth integration of new hires.
- Assisted in the implementation of HR policies and compliance initiatives across departments.
- Responded to employee inquiries regarding benefits, payroll, and company policies.
- Collaborated with management to address employee performance issues and resolutions.
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
- Generated monthly reports regarding employee absences and tardiness.
- Maintained employee records in compliance with applicable laws and regulations.
- Ensured accuracy of payroll data by collecting, reviewing and entering timesheets into system.
- Prepared reports related to attendance tracking, disciplinary actions taken, terminations or any other relevant topics.
- Answered questions from staff regarding benefits packages, vacation time or other HR-related matters.
- Reviewed applications for completeness and accuracy prior to forwarding them to hiring managers.
- Investigated complaints about discrimination or harassment brought forward by employees.
- Initialized background checks for potential new hires.
- Assisted customer service with inbound and outbound calls regarding HR inquiries.
- Aligned HR policies with federal and local regulations.
- Scheduled random drug testing for employees to diminish regularity risks.
- Reported on workplace health and safety compliance to superiors.
Owner/Operator
Y & S Carpentry
Greenbrier, Arkansas
03.1997 - 10.2009
- Managed daily operations of carpentry projects, ensuring timely completion and quality standards.
- Supervised a team of carpenters, providing training and mentoring on best practices.
- Developed project plans and timelines to streamline workflow and resource allocation.
- Conducted site inspections to assess project progress and compliance with safety regulations.
- Coordinated procurement of materials, optimizing inventory management for cost efficiency.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Negotiated contracts with clients for products or services rendered by the company.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
- Set pricing structures according to market analytics and emerging trends.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Recorded expenses and maintained receipts.
Education
High School Diploma -
Central High School
Little Rock, AR05-1993
Some College (No Degree) - Business Management
Arkansas State University
Beebe, ARSkills
- Customer service
- Team collaboration
- Effective communication
- Attention to detail
- Safety compliance
- Multitasking and organization
- Training and onboarding
- Reports and documents
- Reliability and punctuality
- Records maintenance
- Daily reporting
- Complaint resolution
- Scheduling coordination
- Computer skills
Timeline
Team Member
Shell
02.2025 - Current
HR Coordinator
Coreslab Structures
10.2009 - 02.2011
Owner/Operator
Y & S Carpentry
03.1997 - 10.2009
High School Diploma -
Central High School
Some College (No Degree) - Business Management
Arkansas State University