Melanie Renee Rossum
Hurst,TX
Summary
Seeking a position compatible with my strengths and abilities Dynamic professional with a proven track record in customer service and organizational skills, honed across roles. Adept at problem-solving and critical thinking, consistently delivering results by improving team efficiency by 20%. Excels in fast-paced environments, demonstrating outstanding communication and teamwork abilities.
Overview
15
15
years of professional experience
Work History
Ground Transportation
DFW Airport
11.2022 - Current
- Taxi service
- Customer service
- Ticketing vehicle
- Attend to guest needs
Delivery Driver
Amazon
09.2019 - 07.2021
- Deliver packages to the home
- Deliver package back to the warehouse
- Check in with dispatch
- Help team members
Customer Service
Kentucky Fried Chicken
12.2014 - 04.2019
- Cashier
- Customer service
- Stocking
- Preparing food
Cleaning agent
Swiss port Company
04.2016 - 06.2017
- Cleaning airplane
- Stocking the plane
Customer Service
Smart Carte/ LAX
10.2015 - 05.2016
- Driver
- Providing carts in customer
- Collecting carts
- Answering questions
Sales Associate
Best Buy
10.2011 - 01.2012
- Customer service
- Stocking and pricing of items
- Sales
- Answer questions over the phone
Teacher Assistant
Lynwood High School
12.2009 - 06.2011
- Office duties: copying, faxing, and filing
- Assisting Teacher
- Grading and correcting student assignments
- Mail and message delivery
- Maintenance of classroom
Education
No Degree -
Long Beach City College
Long Beach, CAHigh School Diploma -
Lynwood High School
Lynwood, CA06-2011
Skills
- Excellent customer service
- Outstanding organizational skills
- Able to work independently or as a part of a team
- Dependable, responsible, punctual
- Positive and friendly attitude
- Motivated to learn new skills
- Basic computer knowledge, including word processing and internet usage
- Critical Thinking
- Problem-solving abilities
- Active Listening
References
Available upon request
Timeline
Ground Transportation
DFW Airport
11.2022 - Current
Delivery Driver
Amazon
09.2019 - 07.2021
Cleaning agent
Swiss port Company
04.2016 - 06.2017
Customer Service
Smart Carte/ LAX
10.2015 - 05.2016
Customer Service
Kentucky Fried Chicken
12.2014 - 04.2019
Sales Associate
Best Buy
10.2011 - 01.2012
Teacher Assistant
Lynwood High School
12.2009 - 06.2011
No Degree -
Long Beach City College
High School Diploma -
Lynwood High School
Work Preference
Work Type
Part TimeWork Location
RemoteImportant To Me
401k matchPaid sick leavePaid time offFlexible work hours4-day work weekTeam Building / Company RetreatsCareer advancementSimilar Profiles
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