Caleb Jones
Orlando,FL
Summary
Dynamic professional with extensive experience in ground transportation at Jet Blue, excelling in elite customer service and safety adherence. Proven ability to resolve customer complaints and ensure visitor safety, while effectively collaborating across departments. Committed to maintaining a clean work area and enhancing operational efficiency.
Overview
4
4
years of professional experience
Work History
Ground Transportation
Jet Blue
Orlando, USA
03.2025 - Current
- unloading baggage
- transporting luggage
- connecting flights to gangway
Attractions Associate
Universal Studios Florida
Orlando, USA
06.2022 - 09.2024
- Helping guest enter and exit the ride in a safe manor
- Providing the highest in professional customer service that is standard for all employees at NBC universal
Baggage Clerk
Publix
Orlando, USA
05.2021 - 06.2022
- Company Overview: Company Overview: Front service/ grocery clerk
- Unloading and loading cargo
- Ensuring proper hookup of aircraft before and after arrival
- Bag transferring between flights
- Company Overview: Front service/ grocery clerk
- In this position I helped in the front service area with the cashiers in loading the groceries in the carts of the customers for about 6 months then I turned 18 and partly transferred over to the grocery department where I was responsible for ensuring the back stock was logged and unloaded and stored in the back or put on the shelf for product replacement.
Education
Associate in Arts (A.A.) -
Valencia Community
Orlando05.2025
High School Diploma -
Olympia High school
Orlando05.2023
Skills
- Elite customer service skills
- Safety and policy adherence
- Team collaboration
- Customer complaint resolution
- Work area cleanliness
- Cross-departmental support
- Visitor safety management
- Ground transportation
References
References available upon request
References
References available upon request.
Timeline
Ground Transportation
Jet Blue
03.2025 - Current
Attractions Associate
Universal Studios Florida
06.2022 - 09.2024
Baggage Clerk
Publix
05.2021 - 06.2022
Associate in Arts (A.A.) -
Valencia Community
High School Diploma -
Olympia High school