Melanie Reyes
Lowell,MA
Summary
I bring a strong blend of clinical knowledge and compassionate care, consistently ensuring the well being and dignity of every resident. My ability to stay calm under pressure, communicate effectively, and adapt to individual needs makes me a reliable and supportive team member. I am dedicated to delivering high quality care that makes a meaningful difference in patients lives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Brightview Assisted Living / Billerica
Billerica, MA
11.2023 - Current
- Monitor vital signs, and provide a clean standard of care, including changing bed linens and room service needs.
- Provide ADL assistance to residents, including bathing, dressing, and ambulating.
- Provided emotional support to family members during difficult times.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Answered patient call lights promptly and responded to requests appropriately.
- Reported changes in patient conditions to registered nurse or physician.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
Cashier
Market Basket
Tewksbury, MA
09.2020 - 10.2023
- Greeted customers with a friendly attitude and addressed questions and concerns
- Handled monetary transactions and bagged items for customers based on their preference
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Issued receipts, refunds, credits or change due to customers.
Education
Bachelor of Science - Nursing
University of Massachusetts, Lowell
Lowell, MA06-2028
Technical Program - Health Assisting/Pre-Nursing
Greater Lowell Technical High School
Tyngsboro, MA06.2024
Skills
- Retail management
- Customer service
- Senior care
- Time management
- Problem-solving
- Active listening
- Compassion and empathy
- Family support and assistance
- Team collaboration
- Critical thinking
Certification
- Certified Nursing Aide, Massachusetts Department of Public Health, 02/01/23
- Alzheimer's and Dementia Care, 2022
- OSHA 10-Hour General Industry Safety, 2021
Volunteer Experience
- Math Tutor, 01/01/23, Present
- Volunteer, BayState Marathon, 10/01/23
- 8th Grade Open House, Greater Lowell Technical High School, 10/01/23, 10/01/22
- TeamWalk for Cancer Care, Lowell General Hospital, 05/01/22
References
- Jessica Nystrom, RN, Health Assisting/Pre-Nursing Shop Instructor, (978) 551-6607
- Matthew Murphy, Coach, (617) 947-9727
Extracurricular Activities
National Honors Society/National Technical Honors Society, 11th and 12th grades, Maintain GPA requirements and volunteer a minimum of 40 hours per year Cross Country, Greater Lowell Technical High School, 11th and 12th grades, Varsity Runner Indoor Track and Field, Greater Lowell Technical High School, 10th, 11th, and 12th grades, Varsity Runner Outdoor Track and Field, Greater Lowell Technical High School, 10th, 11th, and 12th grades, Varsity Runner
Awards
- Honor Roll, Greater Lowell Technical High School, 9-12th grades
- Participation Award, Varsity Cross Country, 11th Grade
- Most Valuable Player Award, Varsity Indoor Track and Field, 11th Grade
- Unsung Hero Award, Varsity Outdoor Track and Field, 11th Grade
- Most Improved Player Award, Varsity Outdoor Track and Field, 10th Grade
Languages
Spanish, Fluent
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- Student Nursing Association E board member
- Club Track and Field member
- Honors College
Timeline
CNA - Certified Nursing Assistant
Brightview Assisted Living / Billerica
11.2023 - Current
Cashier
Market Basket
09.2020 - 10.2023
Bachelor of Science - Nursing
University of Massachusetts, Lowell
Technical Program - Health Assisting/Pre-Nursing
Greater Lowell Technical High School
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