Summary
Work History
Education
Skills
Additional Information
Timeline
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MELANIE RIVAS

Carrollton

Summary

Seeking a remote position where I can use my communication skills, bilingual abilities, and customer service experience to provide excellent support while growing professionally.

Motivated and reliable high school graduate with customer service experience and strong communication skills. Bilingual in English and Spanish, with the ability to connect with diverse customers and work efficiently in fast-paced environments. Dedicated to providing excellent service and eager to grow in a remote or customer-focused role.

Work History

Crew Member

McDonald’s
Carrollton
11.2025 - Current
  • Provided fast and friendly customer service, enhancing customer satisfaction in high-volume environment
  • Guided customers with orders and resolved issues promptly to improve overall service experience
  • Processed transactions accurately and efficiently at cash register, ensuring smooth customer flow
  • Collaborated with team members to meet service and performance goals
  • Adapted quickly to multiple roles including front counter, drive-thru, and food preparation
  • Cleaned and organized work areas to provide a tidy environment

Education

High School Diploma -

Creekview High School
Carrollton, TX
01-2026

Skills

  • Customer Service & Communication
  • Bilingual: English & Spanish (Fluent)
  • Multitasking in Fast-Paced Environments
  • Teamwork & Collaboration
  • Time Management
  • Problem Solving
  • Fast Learner & Adaptable
  • Basic Computer Skills (Typing, Email, Online Systems)

Additional Information

Open to remote/work-from-home opportunities, Strong work ethic and positive attitude, Quick to learn new systems and technologies

Timeline

Crew Member

McDonald’s
11.2025 - Current

High School Diploma -

Creekview High School

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MELANIE RIVAS