Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
SalesAssociate

Melanie Sanchez

Merced,California

Summary

Dedicated sales associate with proven skills in customer service, point-of-sale operation, and inventory management. Committed to enhancing customer experiences while maintaining operational efficiency.

Overview

24
24
years of professional experience

Work History

Sales Associate

Richwood Meat Company
Merced, California
11.2022 - 04.2024
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Supported inventory management by counting stock and reporting discrepancies.
  • Processed sales transactions efficiently using the point-of-sale system.
  • Prepared deli meats and cheeses according to customer specifications.
  • Operated slicing machines and adhered to safety protocols during food preparation.
  • Managed inventory levels and restocked products to ensure availability.
  • Processed customer transactions accurately at the register.

Inbound Problem Solver

Walmart
Reno, Nevada
10.2016 - 06.2021
  • Participated in team meetings to discuss challenges and solutions collaboratively.
  • Resolved many tickets per day to keep queue clear and packages moving efficiently.
  • Logged unsellable products requiring donation or destruction due to damage or other issues.
  • Documented all problem resolution activities accurately in the company's database.
  • Shared information and resources to support problem-solving strategy.

Sales Associate

Kohls Department Store
Reno, Nevada
10.2013 - 10.2016
  • Hired as on a Cashier
  • Was promoted within six months to ad set supervisor
  • Was promoted again after nine months to mens department supervisor
  • Was awarded Employee of the month in 2014
  • In June 2015, I was promoted to Customer Service Associate Supervisor. In that capacity, I did the training for cash registers, kept the registers up and running, and took care of customers' questions and concerns.

Pet Mortician

Franklin Pet Cemetery
Merced, California
11.1999 - 06.2013
  • Prepared pets for memorial services with care and dignity.
  • Coordinated burial arrangements with pet owners during difficult times.
  • Managed equipment and tools for cremation and burial processes.
  • Provided grief support to pet owners navigating loss experiences.
  • Maintained records of memorial services and burial plots accurately.
  • Educated families on available memorial options for their pets.
  • Oversaw cleanliness and organization of cemetery facilities and grounds.
  • Operated crematorium machinery and maintained it in good working condition.
  • Transported remains from place of death to mortuary facility.
  • Offered counsel, comfort and support to loved ones during difficult times.

Education

High School Diploma -

Atwater High School
Atwater, CA
06-1980

Skills

  • Customer service
  • Point-of-sale operation
  • Inventory management
  • Cash handling
  • Product knowledge
  • Sales strategies
  • Team collaboration
  • Problem resolution

Affiliations

  • Advid reader
  • Played adult recreational softball for 14 years
  • Coached both youth baseball and soccer for my children

Accomplishments

  • 2 years as Military Drill Team was the Captain
  • State Champion for the year

Timeline

Sales Associate

Richwood Meat Company
11.2022 - 04.2024

Inbound Problem Solver

Walmart
10.2016 - 06.2021

Sales Associate

Kohls Department Store
10.2013 - 10.2016

Pet Mortician

Franklin Pet Cemetery
11.1999 - 06.2013

High School Diploma -

Atwater High School

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