Melanie Scott
Clinton Township,MI
Summary
Seasoned healthcare professional with a proven track record at LabCorp for enhancing patient experience and achieving timely test results through expert venipuncture and meticulous specimen handling. Excelled in patient care, demonstrating compassion and effective communication across diverse patient groups. Skilled in HIPAA compliance, contributing to high standards of patient privacy and data security.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Phlebotomist
LabCorp
02.2023 - 02.2025
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Achieved accurate specimen tracking, resulting in timely test results.
- Performed sample centrifugation according to established protocols.
- Adapted to various patient groups by executing blood draws, including pediatric and geriatric cases.
- Packaged and shipped specimens to central lab daily.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Medical Assistant
Birmingham Endocrinology
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
Emergency Department Technician
Corewell Health
09.1998 - 02.2022
- Elevated patient experience by delivering compassionate care and effective communication during blood draw procedures.
- Executed labeling of transfer tubes and adhered strictly to protocols for handling and storing specimens for transport.
- Implemented precise specimen tracking systems to ensure timely delivery of test results.
- Executed sample centrifugation in strict adherence to established protocols.
- Executed blood draws for diverse patient groups, including pediatric and geriatric populations.
- Executed daily packaging and shipping of specimens to central lab.
- Facilitated collaboration with medical professionals to ensure precision in test orders and adherence to appropriate sample collection methods.
Phlebotomist
Corewell Health
Berkley, MI
02.2025 - Current
- Obtained blood samples from patients using sterile techniques and equipment.
- Ensured accurate labeling and tracking of specimens for laboratory analysis.
- Assisted in training new staff on phlebotomy procedures and safety protocols.
- Maintained a clean and organized work environment to uphold health standards.
- Monitored inventory of supplies, ensuring availability for daily operations.
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in patient positioning and transportation within emergency department.
- Prepared and maintained medical equipment for emergency procedures.
- Documented patient information accurately in electronic health records system.
- Educated patients on discharge instructions and follow-up care procedures.
- Implemented infection control protocols to maintain a safe environment.
- Supported triage process, prioritizing patients based on severity of conditions.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Enhanced patient care by providing assistance to nurses and physicians during medical procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Maintained a clean and organized emergency department, ensuring a safe environment for patients and staff.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Carried out phlebotomy procedures and watched for adverse reactions.
Education
None - Nursing Science
Western Michigan University
Kalamazoo, MINursing - Science
Oakland Community College
Royal Oak, MISkills
Venipuncture
Order of draw
Patient care
Specimen handling
HIPAA compliance
Certification
BLS
Timeline
Phlebotomist
Corewell Health
02.2025 - Current
Phlebotomist
LabCorp
02.2023 - 02.2025
Emergency Department Technician
Corewell Health
09.1998 - 02.2022
Medical Assistant
Birmingham Endocrinology
None - Nursing Science
Western Michigan University
Nursing - Science
Oakland Community College