Melanie Sepulveda-Cendejas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Broista
Dutch Bros
Redlands, CA
08.2023 - 03.2024
- Worked effectively in fast-paced environments, making drinks and stocking my area
- Excellent communication skills, both verbal and written when it came down to taking orders
- Worked well in a team setting, providing support and guidance and I worked along side someone while making drinks
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Team Member
Harkins Theater
Redlands, CA
06.2023 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety by cleaning the lobby constantly and the theatre rooms
- Maintained lobby, hallway, auditorium and bathrooms cleanliness using various sanitation practices.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Contributed positively to a welcoming atmosphere within the theater by greeting guests upon arrival and thanking them upon departure.
Front of House/ Back of House Member
Chick-Fil-A
Redlands, CA
08.2019 - 05.2023
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere while being on register and being a mobile hostess
- Reset tables between guests by restocking low items and wiping down surfaces.
- Helped guests at tables when in need of assistance.
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for customers.
- Streamlined order-taking process, reducing errors and improving customer service satisfaction.
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces on front and back of house and washing dishes.
- Prepared food and drinks while following safe food handling procedures.
- Prepared wide variety of menu items following specific recipes to meet customer satisfaction.
- Maintained composure and work quality while under stress.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
Team Member
McDonald's
Redlands, CA
08.2018 - 12.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Operated register to process payments and collect cash payment for order totals.
- Greeted guests pleasantly and answered menu questions.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Warehouse Assistant
Employment Solutions
San Bernardino, CA
06.2018 - 07.2018
- Unpacking products like Quaker Oatmeals, Cereal, Chips, Cookies, sunflower seeds and more from boxes, lifting boxes, placing the food products in a different box for it to be transported, placing stickers on honey jars
Warehouse Assistant
OS4Labor
Redlands, CA
02.2018 - 02.2018
- Scanning shoe boxes with a scanner or by hand, organizing clothing orders with a trolleys, ripped open plastic wrapped around coffee machine boxes in a fast pace
Education
No Degree -
San Bernardino Valley College
San Bernardino, CAHigh School Diploma -
Indian Springs High School
San Bernardino, CA06.2017
Skills
- Time management
- Fast Paced
- Open to learn anything
- Bilingual
- Able to adapt quickly
- Communication
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Attention to Detail
- Calm Under Pressure
- Problem-Solving
Awards
- Certificate and Medal of Reclassification - April 2017
- High School Diploma - June 3, 2017
Timeline
Broista
Dutch Bros
08.2023 - 03.2024
Team Member
Harkins Theater
06.2023 - 08.2023
Front of House/ Back of House Member
Chick-Fil-A
08.2019 - 05.2023
Team Member
McDonald's
08.2018 - 12.2018
Warehouse Assistant
Employment Solutions
06.2018 - 07.2018
Warehouse Assistant
OS4Labor
02.2018 - 02.2018
No Degree -
San Bernardino Valley College
High School Diploma -
Indian Springs High School