Melanie Spicer
Pulaski,NY
Summary
Proven HR Assistant at Syracuse Orthopedics Specialists, adept in benefits administration and employee relations, enhanced HR processes by meticulously maintaining records and streamlining recruitment. A collaborative team player, I significantly improved onboarding efficiency and confidentiality management, showcasing strong file maintenance skills and a results-driven approach. Successful HR Assistant with background completing various administrative support and general human resources duties. Reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance.
Overview
6
6
years of professional experience
Work History
HR Assistant
Syracuse Orthopedics Specialists
Syracuse, NY
09.2023 - Current
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
- Supported coordination of benefits open enrollment activities and process.
- Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Processed employee termination paperwork at direction of supervisory staff.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Administrative Assistant
New York Spine and Wellness Center
Syracuse, NY
08.2021 - 09.2023
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Nursing Assistant
New York Spine And Wellness Center
Syracuse, NY
01.2019 - 08.2021
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Documented care actions by completing records and logs in medical software system.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Managed inventory levels of essential supplies such as swabs and test kits, ensuring uninterrupted testing services for the community.
Education
GED -
Lane Community College
Eugene, ORNursing Assistant
Samaritan Hospital
Watertown, NY2018
Skills
- Employee Relations
- File Maintenance
- Human resources records
- Benefits Administration
- Recruitment Management
- Team Player
- Human Resources Support
- HR policies
Timeline
HR Assistant
Syracuse Orthopedics Specialists
09.2023 - Current
Administrative Assistant
New York Spine and Wellness Center
08.2021 - 09.2023
Nursing Assistant
New York Spine And Wellness Center
01.2019 - 08.2021
GED -
Lane Community College
Nursing Assistant
Samaritan Hospital