Melanie Strober
Lehigh Acres,FL
Summary
Highly skilled employee with comprehensive experience in customer service, product knowledge, and visual merchandising. Notable strengths include strong communication skills, problem-solving abilities, and adaptability to change in any environment. Delivering memorable guest experience through welcoming interactions and extensive product knowledge!
Overview
3
3
years of professional experience
Work History
Cashier Assistant Manager
Zaxbys
Fort Myers, FL
06.2024 - Current
- Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
- Organized daily banking activities including deposits, withdrawals, transfers, and check cashing.
- Conducted quality assurance checks to ensure that all products were properly priced and labeled before being placed on shelves.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Host
Cantina Laredo
Fort Myers, FL
01.2024 - 05.2024
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Secretary
Gulf Coast Educators Insurance-the Horace Mann Companies
Fort Myers, FL
02.2022 - 02.2024
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Maintained organized filing system of paper and electronic documents.
- Sent and distributed mail and parcels.
- Created and updated spreadsheets to track and report data.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
Education
High School Diploma -
Gateway High School
Fort Myers, FL05-2024
Skills
- Cash handling and management
- Fast and efficient service worker
- Comfortable standing for long time periods
- Store opening and closing procedures
- Reliable and punctual
- Engaging personality
- Organized multi-tasker
Affiliations
- Beach Volleyball
- Photography
- Art
Languages
English
Full Professional
Spanish
Professional
Accomplishments
- National Honors Society
- Sandman in Beach Volleyball
References
References available upon request.
Timeline
Cashier Assistant Manager
Zaxbys
06.2024 - Current
Host
Cantina Laredo
01.2024 - 05.2024
Secretary
Gulf Coast Educators Insurance-the Horace Mann Companies
02.2022 - 02.2024
High School Diploma -
Gateway High School
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