Melanie Suarez
El Paso,TX
Overview
5
5
years of professional experience
Work History
Health Insurance Sales Agent
Five Points Heath Benefit Plans
El Paso, TX
11.2020 - 04.2021
- Negotiated favorable terms with insurance carriers on behalf of clients to secure competitive pricing for their policies.
- Contributed to the development of marketing materials, including brochures, newsletters, and social media content, aimed at promoting health insurance offerings and generating new leads.
- Developed strong relationships with clients through excellent communication and personalized service.
Waitress
Ojos Locos Sports Cantina
El Paso, TX
01.2017 - 03.2020
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Increased sales significantly by upselling higher-end products to customers.
- Proved successful working within tight deadlines and a fast-paced environment.
Fashion Sales Associate
Forever 21
El Paso, TX
08.2016 - 02.2017
- Enhanced customer satisfaction by providing personalized styling advice and product recommendations.
- Maintained understanding of current inventory, merchandising and in-store placement to inform sales strategy.
- Collaborated with team members to achieve monthly sales goals and exceed customer expectations.
- Boosted sales through effective cross-selling and upselling of complementary fashion items.
Skills
- Social media marketing
- Customer service
- Appointment management
- Customer retention
- Continuous improvement
- Time management abilities
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Health Insurance Sales Agent
Five Points Heath Benefit Plans
11.2020 - 04.2021
Waitress
Ojos Locos Sports Cantina
01.2017 - 03.2020
Fashion Sales Associate
Forever 21
08.2016 - 02.2017