Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Melanie Tebo

Gloucester,MA

Summary

  • Organized, independent worker with strong time management skills.
  • Detail-oriented and able to learn new tasks quickly and effectively.
  • Skilled [<Job Title>] committed to addressing customer concerns with speed, accuracy and professionalism.
  • Administrative Assistant experienced at registering patients, scheduling appointments and recording and filing patient medical records. Enters orders and information quickly and accurately.
  • Customer service-oriented Administrative Assistant skilled in greeting patients, scheduling appointments and preparing patient charts.
  • Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
  • Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
  • Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
  • Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately.

Overview

5
5
years of professional experience

Work History

Counter Person

Supreme Roast Beef, LLC
Beverly, MA
10.2010

Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers. Placed food servings on plates and trays according to orders or instructions. Stocked and rotated products, stocked supplies, and paper goods in a timely basis. Stocked supplies in serving stations, cupboards, refrigerators, and salad bars. Took orders from patrons for food or beverages. Informed patrons of establishment specialties and features. Communicated with customers regarding orders, comments, and complaints. Maintained contact with kitchen staff, management, serving staff, and customers

Outbound/Inbound Telemarketing Sales Agent

Pike Communications, INC
Beverly, MA
08.2002 - 12.2007

Education

GED - General Studies

Hamilton Wenham Regional High
1997

Skills

  • Highly responsible and reliable
  • Upbeat, outgoing and positive
  • Works well under pressure
  • Ability to handle fast-paced environment
  • Meticulous attention to detail
  • Strong organizational skills
  • Telecommunication skills
  • Point of Sale (POS) system operation
  • Cash handling
  • Consistently complies with polices and procedures
  • HIPAA compliance
  • Maintains strict confidentiality
  • Filing and data archiving
  • Insurance processing
  • Advanced clerical knowledge

Accomplishments

Database Maintenance

  • Assisted in the managing of the company database and verified, edited and modified members’ information.
  • Quickly mastered the Meditech system.
  • Answered telephone calls and responded to inquiries.

Timeline

Counter Person

Supreme Roast Beef, LLC
10.2010

Outbound/Inbound Telemarketing Sales Agent

Pike Communications, INC
08.2002 - 12.2007

GED - General Studies

Hamilton Wenham Regional High
Melanie Tebo