Melanie Toledo
Covina,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications.
Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Operator
Amazon
Rialto, CA
03.2018 - 03.2022
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Maintained accurate inventory records and prepared reports for management.
- Ensured all safety protocols were followed while operating the forklift.
- Assisted with shipping and receiving activities as needed.
- Organized items according to size, type, style, color, or product code.
- Operated manual pallet jacks to move material around the warehouse.
Assistant to the Manager
Olios Health
Pasadena
10.2014 - 02.2018
- Assisted the Manager with daily administrative tasks and duties.
- Maintained filing systems, organized records and tracked project progress.
- Answered phone calls on behalf of the Manager and responded to inquiries as needed.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
Associate's Degree in Pharmacy Technology - Pharmacy Technology
American Career College
Ontario, CA02-2024
Skills
- Paperwork Processing
- Product Knowledge
- Customer Service
- Filing
- Sales
- Active Listening
- Follow-up skills
Certification
- Toledo, Melanie Nicole
- License Number : TCH 198897
- License Type: Pharmacy Technician
- License Status : CLEAR
- Expiration Date: July 31, 2025
- Secondary Status: N/A
- City : Covina
- State: California
- County : Los Angeles
- ZIp : 91724
Timeline
Warehouse Forklift Operator
Amazon
03.2018 - 03.2022
Assistant to the Manager
Olios Health
10.2014 - 02.2018
Associate's Degree in Pharmacy Technology - Pharmacy Technology
American Career College