Melanie Troncone
Shelby Township,MI
Summary
Passionate and patient-focused psychiatric nurse with over four years of experience supporting individuals through some of the most challenging moments of their lives. I believe that mental health care is more than just treating symptoms-it's about seeing the person behind the diagnosis, meeting them where they are, and walking alongside them on their journey to healing. I thrive in fast-paced environments where critical thinking, empathy, and teamwork come together to make a real difference. I am skilled in psychiatric assessments, crisis intervention, medication administration, and therapeutic communication, I work to create a safe space where patients feel heard, valued, and empowered. Whether it's de-escalating a crisis, providing education, or simply offering a listening ear, I strive to make every interaction meaningful. I am deeply committed to mental health advocacy and continuously seek opportunities to learn, grow, and collaborate with interdisciplinary teams to enhance patient outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Nurse
Harbor Oaks Hospital
01.2024 - 03.2024
- Conducted psychiatric assessments and crisis evaluations for patients in an acute-care setting.
- Worked closely with psychiatrists to implement individualized treatment plans.
- Monitored patient progress, administered medications, and provided therapeutic support.
- Maintained detailed and thorough documentation of patient care.
Registered Nurse
Parkridge Valley Hospital Adult Campus
02.2020 - 01.2024
- Provided compassionate, patient-centered care to adults experiencing psychiatric crises, always striving to make them feel safe, heard, and supported
- Used de-escalation techniques and therapeutic communication to help patients navigate difficult moments, focusing on trust and connection
- Administered medications and monitored for side effects
- Led group discussions on coping skills, emotional regulation, and daily challenges, helping patients build confidence in their recovery journey
- Supported families by providing reassurance, education, and guidance to help them understand and navigate their loved one's mental health needs
- Kept detailed, accurate documentation to ensure seamless care and communication between team members
Financial Services Consultant I
Tennessee Valley Federal Credit Union
05.2017 - 02.2020
- Built strong relationships with members by providing personalized financial guidance
- Managed transactions, loans, and new account processes while ensuring confidentiality
- Trained in fraud detection, estate account handling, and wire transfer processes
Education
Associate Degree - Nursing
CHATTANOOGA STATE COMMUNITY COLLEGE
01.2019
High School Diploma -
CHIPPEWA VALLEY HIGH SCHOOL
01.2003
Skills
- Critical Thinking
- Therapeutic Communication
- Time Management & Delegation
- Client Advocacy
- De-escalation Techniques
- Collaborative Teamwork
- Compassion and Empathy
- Crisis Management
- Electronic Health Records (EHR)
- Patient Education
- Cultural Competence
Certification
- Basic Life Support (BLS), 01/2024, 01/2026
- Nonviolent Crisis Intervention Training
Timeline
Registered Nurse
Harbor Oaks Hospital
01.2024 - 03.2024
Registered Nurse
Parkridge Valley Hospital Adult Campus
02.2020 - 01.2024
Financial Services Consultant I
Tennessee Valley Federal Credit Union
05.2017 - 02.2020
Associate Degree - Nursing
CHATTANOOGA STATE COMMUNITY COLLEGE
High School Diploma -
CHIPPEWA VALLEY HIGH SCHOOL