Melanie Vandergriff
Sulphur,LA
Summary
Adept Permit Technician with a proven track record at City of Sulphur, where I enhanced filing system efficiency and streamlined the permitting process. Skilled in GIS mapping and known for exceptional professionalism, I consistently delivered solutions that improved project coordination and customer service, showcasing my multitasking and software proficiency.
Overview
30
30
years of professional experience
Work History
Permit Technician
City of Sulphur
09.1998 - 12.2018
- Maintained organized filing systems for both physical and electronic permit records, ensuring easy access to information when needed.
- Provided exceptional customer service by assisting applicants in navigating the permitting process, answering questions, and offering solutions to potential issues.
- Assisted the building department in preparing inspection reports, coordinating scheduling, and providing accurate documentation for each project.
Department Store Associate
E & M Sports Center
01.1989 - 08.1989
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Fire Department Secretary
Sulphur Fire Department
01.1992 - 07.1993
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Maintained a professional office environment through effective organization, inventory management, and supply ordering processes.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Fire Prevention Secretary
Sulphur Fire Department (City of Sulphur)
07.1993 - 09.1998
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Created and updated records and files to maintain document compliance.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Facilitated communication between departments for improved collaboration and project success.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
High School Diploma -
Sulphur High School
Sulphur, LA05.1989
Skills
- Multitasking efficiency
- GIS mapping experience
- Professionalism and Integrity
- Computer Software Proficiency
Timeline
Permit Technician
City of Sulphur
09.1998 - 12.2018
Fire Prevention Secretary
Sulphur Fire Department (City of Sulphur)
07.1993 - 09.1998
Fire Department Secretary
Sulphur Fire Department
01.1992 - 07.1993
Department Store Associate
E & M Sports Center
01.1989 - 08.1989
High School Diploma -
Sulphur High School
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