Summary
Overview
Work History
Education
Skills
References
Timeline
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Mya Vinson

Oviedo,FL

Summary

Outgoing Service Consultant highly effective at maintaining smooth and efficient operations while serving customer needs and maximizing quality. Well-coordinated and accuracy-driven leader offering many years of experience in the field.

Overview

8
8
years of professional experience

Work History

Permit Technician

City of Orlando
Orlando, FL
01.2024 - Current
  • Answered customer inquiries about permit requirements over the phone or by email.
  • Verified document authenticity to process license application.
  • Performed data entry into computerized databases related to permitting activities.
  • Worked with cross-functional teams to achieve goals.

Customer Service Consultant

Progressive
Orlando, FL
06.2022 - 12.2023
  • Provided ongoing customer service support, responding to inquiries in a timely manner.
  • Conducted comprehensive reviews of existing policies, making recommendations for improvement or changes.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Assistant Teacher

Treasure kids Academy
Ocoee, FL
04.2021 - 07.2021
  • Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
  • Created calm and disciplined classroom environment to improve student focus.
  • Assisted preschool teachers with classroom activities, such as arts and crafts projects, storytelling time, and outdoor play.

Team Lead Trainer

Pizza Hut
Ocoee, FL
07.2017 - 09.2020
  • Explained goals and expectations required of trainees.
  • Monitored training activities occurring on construction crews to promote maximum crew safety, performance and effectiveness.
  • Assisted in training new employees on proper cash handling techniques.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Education

High School Diploma -

Olympia High School
Windermere, FL
05-2019

Some College (No Degree) -

Valencia College
Orlando, FL

Skills

  • Team collaboration spirit
  • Professionalism and integrity
  • Computer software proficiency
  • Multitasking efficiency
  • Stress tolerance
  • Cleanliness and hygiene

References

References available upon request.

Timeline

Permit Technician

City of Orlando
01.2024 - Current

Customer Service Consultant

Progressive
06.2022 - 12.2023

Assistant Teacher

Treasure kids Academy
04.2021 - 07.2021

Team Lead Trainer

Pizza Hut
07.2017 - 09.2020

High School Diploma -

Olympia High School

Some College (No Degree) -

Valencia College

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Mya Vinson