Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melanie Vega

Las Vegas,NV

Summary

Dedicated and customer-focused barista with 3 years of experience in fast-paced coffee shop environments. Skilled in espresso preparation, various brewing methods, and with a deep knowledge of coffee quality and flavor profiles. Adept at providing exceptional customer service, efficiently handling multiple orders, and operating POS systems. Passionate about creating a welcoming atmosphere and assisting customers in selecting their perfect beverage. Strong multitasker with experience in training new team members, maintaining inventory, and collaborating with a team. Always eager to learn, grow, and take on new experiences to enhance skills, and contribute to a dynamic work environment.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
Las Vegas, NV
08.2021 - Current
  • Prepared and served high-quality coffee, espresso drinks, and other beverages while maintaining speed and accuracy in a fast-paced environment.
  • Provided exceptional customer service, creating a welcoming atmosphere and ensuring customer satisfaction.
  • Operated POS system, processed transactions, and managed multiple orders simultaneously.
  • Coached and assisted new team members, providing guidance on drink preparation, customer interactions, and store procedures.
  • Effectively multitasked by handling beverage preparation, stocking supplies, and engaging with customers during peak hours.
  • Maintained cleanliness and organization of workstations, ensuring compliance with food safety and company standards.
  • Collaborated with team members to ensure smooth operations and efficiency in a high-volume setting.

Education

High School Diploma -

East Career And Technical Academy
Las Vegas, NV
06-2021

Skills

  • Strong collaboration skills to ensure seamless workflow and customer satisfaction
  • Training and coaching
  • POS system and cash handling
  • Inventory management
  • Multitasking and time management
  • Conflict resolution
  • Reliability and punctuality
  • Ability to manage refunds, discounts, and loyalty program transactions
  • Monitoring inventory and reporting shortages to management
  • Experience handling customer inquiries, complaints, and special requests professionally

Languages

  • Spanish
  • Englsih

Timeline

Barista

Starbucks
08.2021 - Current

High School Diploma -

East Career And Technical Academy
Melanie Vega