Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Vilchez

San Mateo,CA

Summary

Dependable Technician with a self-directed and capable approach. Good mechanical and problem-solving skills with eagerness to learn new procedures. Looking for a challenging role with room for advancement.

Overview

9
9
years of professional experience

Work History

Appliance Technician

Box Appliance
11.2021 - Current
  • At Box Appliance we specialize in fixing SubZero, Wolf, and Cove brand appliances
  • As an Appliance Technician for Box, I provide great one on one customer service, first visit solution for appliance issues, a great team player attitude, on time visits, and goal motivated mindset
  • Appliance repairs can range from replacing cosmetic parts, solving electrical or electronic issues to even doing full refrigeration system rebuilds which consists of some soldering work, system vacuuming and recharging system with the proper amount of freon.

Hybrid Maintenance & Sales Tech

WheelWorks
12.2019 - 10.2021
  • As a maintenance and sales tech I did a variety of tasks that involved brake replacements, doing full vehicle inspections, suspension and car alignments, oil changes, tire repairs or replacements
  • When needed in the front I would transition from a maintenance tech to a sales representative
  • In the sales department I would help reach daily sales goals and assist with customers with any questions or worries they may have about their vehicles
  • Advise or supervise new Maintenance Techs on day to day work in safe manners.

WordPress Developer

Cog1
01.2015 - 07.2018
  • Work with a Web Development team and contributed in building new marketing websites for various clients including Cog1
  • Using HTML5, CSS3, Javascript and other libraries with Wordpress a Content Management System to build modular templates
  • Find, analyze, and fix any existing problems with Wordpress sites that we had created with past or present clients.

Education

Associate of Science - Commercial HVAC Systems

Laney Collage
Oakland, CA
06.2025

Highschool Diploma -

San Mateo High school
06.2007

Skills

  • Mechanically inclined
  • Excellent written and verbal communication
  • Has own tools
  • Able to lift 60 pounds
  • Team player
  • Great problem solving and researching skills
  • Strong Communication Skills
  • EPA Section 608 Type I Certification
  • Specializing in Subzero
  • Repairing Units
  • Documenting Changes
  • Troubleshooting Faults
  • Performing Maintenance
  • Diagnosing Problems
  • Service Sales
  • Repair Cost Estimation

Timeline

Appliance Technician

Box Appliance
11.2021 - Current

Hybrid Maintenance & Sales Tech

WheelWorks
12.2019 - 10.2021

WordPress Developer

Cog1
01.2015 - 07.2018

Associate of Science - Commercial HVAC Systems

Laney Collage

Highschool Diploma -

San Mateo High school

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Melanie Vilchez